Lucky Wins

Review of Lucky Wins Casino

Lucky Wins is an online casino that was launched in 2023. It is operated by the giant Dama N.V. platform, which is responsible for bringing Lucky Wins to us players. We at Kingbonus have indications that this casino was initiated by former employees of Videoslots, and they, of course, handle the day-to-day operations of the site.

It’s important to clarify that there are actually 2 completely different online casinos with the same name, Lucky Wins. The difference lies only in the domain, and to avoid falling into the same trap as our reviewer, you must follow our links on this page to ensure that you end up at the correct casino. And just to confirm: The casino with the same name and .io domain should be avoided at all costs due to its tarnished reputation and lack of a gambling license or registered company.

Review of Lucky Wins Welcome Bonus

Reviewing LuckyWins casino is not straightforward due to the numerous and extensive bonus offers. Here, we attempt to systematize each casino bonus available to new customers of the casino.

First Deposit

• 100% up to €500 + 100 free spins – No bonus code required

Second Deposit

• 100% up to €500 + 50 free spins – Bonus Code LW2ND

Third Deposit

• 50% up to €1,000 + 50 free spins – Use code LW3RD

Fourth Deposit

• 50% up to €1,000 + 100 free spins – Use promo code LW4TH

High Roller Welcome Bonus

As an alternative to the first four deposit bonuses above, a high roller welcome package is available. Note that you must choose which package you want before making your first deposit.

First high roller deposit

• 100% up to €2,000

Second high roller deposit

• 100% up to €2,000 – Be sure to use promo code HR2ND

This high roller bonus is activated by depositing a minimum of €500 on the first deposit. No bonus code is needed until the second deposit.

How to Register Your New Account at Lucky Wins

Each casino has its unique process for creating a new account. We guide you step by step so you can get started and receive your welcome bonus at LuckyWins without any hassle.

• Step 1 – Go to LuckyWins’ registration website: Click on one of the green ‘claim bonus’ buttons here at Kingbonus to go to LuckyWins’ website.

• Step 2 – Register your new account at LuckyWins: On the landing page, you’ll see a new green button in the upper left corner that says ‘Join Now’. You must click on this to proceed with the registration process.

• Step 3 – Create your account at LuckyWins: Enter the email address you want to register the account with, create a secure password, and select your country and currency. You must also provide your mobile number for further verification of your account. Remember to confirm that you are over 18 years old.

• Step 4 – Verify your email and deposit: You will receive an email to the address you provided at registration, which you must use to confirm your account. Once done, you can deposit money via the green ‘deposit’ button.

• Step 5: Deposit money: You can now deposit money using your preferred payment method. On the first deposit, you do not need to worry about bonus codes. If you deposit between €20 and €499, you will receive the 100% standard welcome bonus up to €500 + 100 free spins. If you deposit €500 or more, you will automatically receive the High Roller bonus of 100% up to €2,000.

• Step 6 – Verify your balance in the wallet: After the deposit, you can check your balance in the wallet at any time. This can be found in the menu on the left side of the homepage. Under your username (email), there’s a dropdown arrow. Expand this and click on ‘Wallet’.

Important Details About Lucky Wins Bonuses

• All bonuses at LuckyWins Casino are Sticky bonuses
• The minimum deposit for regular bonuses is €20
• The minimum deposit for High Roller bonuses is €500
• You have 7 days to meet the wagering requirement
• The maximum withdrawal from regular bonuses is €5,000
• The maximum withdrawal from High Roller bonuses is €10,000
• The maximum withdrawal from free spins is €200
• Wagering Requirement: All bonuses and winnings from free spins at LuckyWins come with a 40x wagering requirement.

Max Bet

A standard bet of €5 per spin applies here at LuckyWins, and it’s important to be aware of this while playing with bonus funds.

Lucky Wins has a limited maximum bet while playing slots with your real money set to €50. This reduces your ability to go hard on bonus purchases with your own money. The restriction applies to your own ‘raw’ money when playing slots So here you have to be fully aware of what you are doing if you want to do bonus buys!

Free Spins

The 300 free spins are distributed on different slots, depending on availability according to geographic area.

Free Spins Distribution by Deposit

First Deposit

• Gold Rush with Johnny Cash (Bgaming)
• Big Bass Splash (Pragmatic Play)
• Book of Dead (Play’N’Go)

Second Deposit

• Elvis Frog TrueWays (Bgaming)
• Big Bass Bonanza (Pragmatic Play)

Third Deposit

• Wild Cash x9990 (Bgaming)
• Big Bass Splash (Pragmatic Play)

Fourth Deposit

• Elvis Frog TrueWays (Bgaming)
  Gold Rush with Johnny Cash (Bgaming)
  Big Bass Bonanza (Pragmatic Play)

Other Promotions at Lucky Wins

As a full member of the Dama platform, LuckyWins casino offers a plethora of promotions and other activities.

Payment Methods at Lucky Wins Casino

LuckyWins Casino offers a diverse range of payment methods to satisfy both traditional players and crypto enthusiasts. Understand the importance of each option and find the one that suits you best.

Visa and Mastercard

Perhaps the most recognizable and popular payment methods worldwide. At LuckyWins, both Visa and Mastercard are accepted. This provides players with a fast, simple, and secure method for deposits. Traditionally, these cards have had a high success rate for transactions at online casinos, and they also give players the ability to keep track of expenses through their regular bank statements.

MiFinity e-Wallet

For those who prefer a digital wallet, MiFinity offers a flexible option. With fast transaction times and increased privacy, many players choose this method for their deposits and withdrawals. Especially at LuckyWins, where the process is smooth and intuitive. This can be a good choice for those looking to separate casino transactions from traditional banking.

Cryptocurrencies

LuckyWins is at the forefront by offering a variety of cryptocurrencies as deposit methods. This includes popular choices like:

• Bitcoin (BTC): The world’s first and most well-known cryptocurrency. Fast transactions and complete anonymity.
• Bitcoin Cash (BCH): A derivative of Bitcoin, offers faster transaction confirmations.
• Litecoin (LTC): Known for its speed and efficiency in transactions.
• Ethereum (ETH): Not just a cryptocurrency, but also a platform for decentralized applications.
• Dogecoin (DOGE): Initially started as a meme, but has become a popular choice for online transactions.
• Tether (USDT): A stablecoin that is pegged to the value of a US dollar, providing stability in value for transactions.

Using cryptocurrencies offers an additional degree of anonymity and can also offer faster transaction times. LuckyWins has ensured that the process is as seamless as with traditional payment methods. For those comfortable with crypto, this is an excellent opportunity to combine gaming and modern finance. Learn more about crypto casino and currencies.

Lucky Wins VIP-Casino/Loyalty

LuckyWins Casino values loyal players and rewards them with its exclusive VIP and loyalty program. The system is designed to give back to players based on their activity and engagement with the casino games.

For every €20 in real money wagered on slot machines, players earn both 1 redeemable and 1 status point. Once at least 100 points are accumulated, these points can be exchanged for a bonus of €1. What really sets the program apart are the graduated VIP levels. The higher the level you are on, the more favorable the exchange rates for your points, meaning your bets become even more valuable over time.

LuckyWins’ VIP program clearly highlights the casino’s commitment to rewarding its most loyal players. With attractive bonuses and reduced wagering requirements at the top levels, the program provides players with a strong incentive to continue playing and enjoy the benefits that VIP status offers. The secret bonus at the Gems Master Level adds an extra excitement, offering a sense of exclusivity for the most dedicated players.

Lucky Wins Casino History

Lucky Wins Casino is a fresh but exciting addition to the online iGaming world. Although the casino is new (2023), it has already created quite a buzz in the industry due to the strong players behind its creation. The casino is operated by the reputable Dama N.V. platform, a giant in online gambling. Dama N.V. operates under a gaming license from Curacao (Antillephone), providing players with the assurance of regulated games and protected player rights.

There have been rumors in the industry that the brain behind LuckyWins might be a former head from Videoslots. Although this remains unofficial, it gives an indication of the potential expertise and quality behind this new gaming platform. If the rumors are true, there’s a high likelihood that this former Videoslots head is Swedish, adding a Nordic twist to the casino’s approach and management. And in case you didn’t know, Videoslots is one of the oldest and most reputable major online casinos from Malta.

Although the history of LuckyWins is still unfolding, it’s clear that the casino has strong roots and a bright future in the gambling industry.

Game Selection at LuckyWins

LuckyWins stands in a class of its own when it comes to game selection. Here, a wide range of casino games is supported by an overwhelming number of providers. For example, if you’re looking for more classic slots, studios like Amatic and Gamomat will surely catch your attention. We could actually list all categories of slots and games that exist today because you will find them inside LuckyWins. Megaways machines, bonus buy slots, the insanely volatile Hacksaw games. Everything is in place. And perhaps just as importantly; new slots are added continuously. So if you’re looking for an online casino that gets new slot machines the same day they’re released, LuckyWins is the place to be.

Game Providers at Lucky Wins

Lucky Wins, through the Dama N.V. platform, has partnered with no less than 116 different game developers, ensuring a diverse and quality game selection. Each of these brings its unique flair and specialization to the table.

Big Time Gaming (BTG)

Known for its innovative mechanics like “Megaways,” Big Time Gaming has always been at the forefront of the creative curve. From high-flying bonus rounds to captivating themes, BTG games are always a hit among casino players.

ELK Studios

ELK Studios blends art with game mechanics to deliver some of the most visually impressive titles in the industry. Their mobile-first approach ensures that the games look great and function seamlessly on all platforms.

Evolution Gaming

As market leaders in live casino games, Evolution Gaming offers an unforgettable experience that mimics the real casino atmosphere – right from the comfort of your own home.

Hacksaw Gaming

Known for starting in the industry by creating its unique scratch cards. Now, their innovative slot machines are among the most popular in today’s market. Hacksaw Gaming gives players the opportunity to discover fresh and exciting ways to win big.

Netent

With classics like Starburst and Gonzo’s Quest in its portfolio, Netent has long been one of the pillars of the online casino world. Their games are known for high quality, engaging game mechanics, and occasionally big wins.

Nolimit City

With a bold approach to design and innovative features, Nolimit City delivers slot machines that challenge the traditional and keep players on their toes.

Pragmatic Play

Pragmatic Play is known for its diverse portfolio of high-quality slot machines, table games, and live dealer games, all offering exciting game mechanics and generous bonuses.

Play’n GO

A favorite among many, Play’n GO offers a wealth of slot machines with colorful themes, exciting bonuses, and high volatility that guarantees excitement with every spin.

Relax Gaming

Dedicated to delivering unique gaming solutions and high-quality content, Relax Gaming offers a mix of slot machines, table games, and poker that are both engaging and rewarding.

Slots at Lucky Wins

It’s no exaggeration to say that the slot machine selection at Lucky Wins is enormous. Whether you’re after classic machines, video slots, or those with progressive jackpots, you’ll find them here. For a more detailed review of the slot machines and what they have to offer, check out our dedicated page for slots and slot machines.

Roulette at Lucky Wins

For those who prefer the excitement of roulette, Lucky Wins offers several variants of this timeless table game. Whether you’re a fan of European, American, or French roulette, you’ll find your favorite table here.

Live Casino and Table Games at Lucky Wins

Lucky Wins offers not only traditional table games but also an impressive live casino experience where players can enjoy real-time interaction with real dealers. From blackjack and baccarat to poker and more, everything you can imagine in table games is here. For more information on what table games and live casinos have to offer, check out our dedicated page for table games and live casino.

Withdrawals from Lucky Wins Casino

Understanding how to make withdrawals and what is required is crucial when playing at an online casino.
Understanding the withdrawal requirements is not only essential for accessing your winnings but also highlights our commitment to ensuring our readers have all the information they need. This makes our site the ultimate information source for all casino players, showing that we care just as much about what happens after the deposit as before.

Customer Support at Lucky Wins

When it comes to online casinos, customer support is often the first line of help. It’s important to have support that is available, responsive, and knowledgeable, and during our review of Lucky Wins’ customer support, we gained a thorough understanding of what players can expect.

24/7 Live Support

Lucky Wins boasts 24/7 live support, meaning that no matter when you need help, they should theoretically be there to assist you. This is a huge advantage, especially for players who prefer to play at night or in different time zones.

Meet the Chat-bot

When you first open the live chat window, you are greeted by a chat-bot. This automated system is designed to quickly answer the most basic questions. While this can be a time-saver for simple queries, it can also be somewhat frustrating if you have a more complex issue.

Getting in Touch with a Real Customer Service Agent

If you wish to switch from the bot to a real customer service agent, there’s an easy solution: type “Agent” in the chat. After doing this, the system will route your request to a real person. It should be noted that while they are competent and quick to respond, they unfortunately do not offer support in Norwegian. This can be a drawback for those who are not comfortable communicating in English.

Response Time and Efficiency

During our testing, we found that the response from a real agent, even during busy times, was quite quick. The agents were professional and solution-oriented, although the language barrier due to communication in English can be a bit of a challenge for some.

Conclusion

Lucky Wins offers a solid customer support service with its 24/7 availability. While their chat-bot can be a bit cumbersome to navigate for more complex questions, access to real, skilled agents is a major strength.

How We Tested LuckyWins

As part of our commitment to providing our readers with the most accurate and reliable information about online casinos, we at Kingbonus have conducted a comprehensive test of Lucky Wins. Here is a detailed walkthrough of how we proceeded.

Deposit Procedure

When we first registered at Lucky Wins, we went through their deposit process. We checked for any hidden fees, time frames, and overall user-friendliness. The results showed that the deposit process was streamlined and without any unexpected surprises.

Security and Privacy

The security of our data is of utmost importance. Over a three-month period, we closely monitored for any spammy or unwanted promotional calls and messages, in line with GDPR requirements. We are pleased to report that LuckyWins complies with these standards, and we experienced no breaches of our privacy.

Withdrawal Time

A critical test for any casino is the speed of the withdrawal procedure. We conducted several withdrawals during our test period, and found that Lucky Wins processed each request within an impressive time frame. The average processing time for our withdrawals was around 48 hours.

Customer Support

To assess the effectiveness of customer support, we opened several support tickets with various questions and issues. On average, our tickets were answered and resolved within 6 hours. Although communication was in English, the support team was competent and friendly in their responses.

Conclusion of Our Test

After a week of testing, we can confirm that Lucky Wins delivers a superior gaming experience that aligns with what they promise. Our systematic approach ensures that each review we provide, such as that for Lucky Wins, reflects a genuine and authentic player experience. For more insight into our testing procedure, visit our dedicated section on our list of casinos.

Responsible Gaming

It’s important for us at Kingbonus to emphasize the importance of responsible gaming. Playing at a casino should be an entertaining experience, and it’s essential to set limits to avoid potential problems. Lucky Wins is also committed to the principles of responsible gaming and has several measures and tools in place to help players gamble within their limits. For those seeking further information or assistance regarding this topic, we recommend visiting our dedicated page on responsible gambling.

Conclusion Lucky Wins Casino

Lucky Wins Casino impresses with its magnificent selection of slots and other games, delivered in a professional and user-friendly platform. With its wide range of payment methods, the casino emerges as a solid player in the market. However, there are some significant drawbacks that potential players should be aware of.

The limitations set on winnings – €5,000 for regular bonus and €10,000 for high roller bonus – may be disappointing for some players. Furthermore, the maximum bet is limited to €50 per spin or bonus purchase, when using one’s own money without an active bonus. This feels like a significant restriction. Despite these drawbacks, we give Lucky Wins a score of 4, but we advise players to carefully consider these restrictions before committing.

Lucky Wins In summary

• Positive: Impressive selection of games, clear website, good payment options.
• Negative: Winnings limitations for bonus money, as well as a maximum bet of €50 per spin or bonus purchase with one’s own money.