Review of Hugo Casino
Hugo Casino is a new online casino where you can enjoy around 10,000 casino games. There’s everything from slots to live dealer games, and as many as 112 game developers have contributed to the selection. You get off to a good start with the welcome bonus, and after that you can take advantage of ongoing match bonuses and free spins, a weekly cashback, a bonus shop and, not least, a VIP club. Find out all about payment methods, usability, customer service and security by reading our full Hugo Casino review.
Feature | Description |
---|---|
🎁 Casino Welcome Bonus | 100% up to €150 |
♻️ Bonus Structure | No-Sticky |
🔑 Wagering Requirement | 45x |
🎰 Free Spins | 275 (total) |
🎲 Total Games | 10,000 |
💳 Deposit Methods | Visa, Mastercard, MiFinity, Cryptocurrency |
🏧 Withdrawal Methods | Bank Transfer, MiFinity, Crypto |
💲 Currency | EUR |
📝 License | Curacao – Antillephone N.V. |
Hugo Casino welcome bonus review
The Welcome Bonus at Hugo Casino gives you a boost on all your first three deposits. If you clear all your bonuses, you could receive up to €600 in bonuses and 275 free spins. Your bonus package is as follows
- 1st deposit: 100% bonus up to €150 + 100 free spins
- 2nd deposit: 75% bonus up to €150 + 75 free spins
- 3rd deposit: 50% bonus up to €300 + 100 free spins
To qualify for the first and second match bonuses, you must deposit a minimum of €20 per deposit, while the third deposit requires a minimum of €30. To also receive the free spins, the minimum deposit is set at €60 per deposit.
Free spins are awarded at 25 spins per day, and you must log in every day to play your free spins until you have received the total number of spins you are entitled to.
Welcome Bonus Terms and Conditions
As mentioned earlier, there are different wagering requirements for the match bonus and for the free spins, so make sure you deposit enough money to qualify for the bonuses you want. There are also a number of other rules that apply, so let’s take a closer look at these.
Wagering Requirements
The bonus money will be converted into real money once the wagering requirement has been met. This requirement is 45x (times) your bonus, and you have 7 days to meet it. A wagering requirement of 45 times your bonus is quite high by industry standards.
Maximum wager
While playing with an active bonus, the maximum bet per game round is limited to €5. Betting more than this will be considered a violation of the bonus rules and may result in all bonus winnings being removed from your account.
Maximum winnings
The max amount you are allowed to withdraw from a bonus depends of your country of residence. For some countries there is no maximum limit on withdrawals of bonus winnings. However, selected countries limits the amount to 10x the initial deposit. Here you need to read the bonus terms and conditions applicable to your specific country. Just to take an example, e.g. players from Norway have no limitations on the winnings here.
Other bonuses at Hugo Casino
Hugo Casino offers a wide range of bonuses in addition to the Welcome Bonus. All active offers are listed on the promotions page, and you can also get extra benefits in the VIP Club and the Bonus Shop.
VIP Welcome Bonus
If you’re a high roller, you can take advantage of a special high roller welcome bonus. What you get is a 50% deposit bonus up to €5,750, plus 200 free spins. The minimum deposit to receive this bonus is €5,750 and you can only claim this offer on your very first deposit at the casino. Your 200 free spins are spread over 4 days, with 50 spins per day.
Wagering Requirements for the VIP Welcome Bonus
Before you can request a withdrawal of your bonus winnings, you must meet the wagering requirement of 45 times the bonus amount. This must be done within 7 days of receiving the bonus.
Maximum wagering
Hugo Casino’s maximum wager per game round is 5€ while playing with an active bonus. If you bet more then that, your bonus and winnings may be removed from your account.
Maximum winnings
There is no maximum limit to how much you can win with your VIP Welcome Bonus. Anything you manage to convert into real money can be withdrawn.
Hugo Cashback
Every Monday at Hugo Casino you can get cashback if you have played and had good luck with your deposits during the previous week. The amount of cashback you receive depends on your VIP level, but the maximum amount is always €3,400. The cashback percentage is given according to the following VIP levels:
- Level 1: 10%.
- Level 2: 12%.
- Level 3: 15%.
- Level 4: 17%.
- Level 5: 20%.
Wagering requirements for cashback
You can withdraw your cashback winnings once you have met the wagering requirements. This wagering requirement is set at 30 times the amount of cashback you have received.
Maximum wager
The maximum amount you can bet with bonus money follows the standard Hugo Casino rules, which is €5 per game round. This limit includes the purchase of bonus rounds and the use of gambling features.
Maximum winnings
There is no limit to how much of your bonus money you can convert to real money. This means that you can cash-out all of your winnings.
Reload Bonus
Every weekend between Friday and Sunday you can receive a 40% reload bonus up to €200. This offer is available once per weekend and can be claimed every week. To qualify for this casino bonus, you must deposit a minimum of €20.
Play through requirements for the Reload Bonus
This bonus has a wagering requirement of 45 times your bonus. Once you have played through your bonus 45 times, the bonus money will be converted into real money for you to withdraw.
Maximum betsize
The maximum bet per game round for this bonus is €6. This is €1 more than the casino standard. Remember that this limit includes the use of bonus purchases and gambling features.
Maximum winnings
As this is a deposit bonus, there is currently no limit to how much you can win. You can therefore request a withdrawal of any money you win from your Weekend Bonus.
Wednesday Wins
Every Wednesday you can claim 55 free spins, provided you make a minimum deposit of €20. Your spins will not be credited automatically, so you will need to contact support via live chat to have them added to your account. This must be done after the deposit has been made.
Free spins wagering requirements
The winnings from the free spins must be wagered 45 times before the bonus money is converted into real money. The wagering requirement is not based on the value of the spins, but on how much you win on them.
Maximum Bet
The standard maximum bet per game round with bonus at Hugo Casino is €5. However, for this casino offer, the maximum bet is €6.
Max winnings
As always at Hugo Casino, when you make a deposit to claim a bonus, there is no limit to the amount of money you can win and withdraw. Therefore, you can request a withdrawal for the full amount you have in your account after you have fulfilled the wagering requirements.
VIP Club
There are five levels to the Hugo Casino VIP Club and you automatically become a member when you sign up at the casino. Each time you reach a new level, you will be rewarded with free spins and new benefits.
Some of the benefits that await top players in this club are a personal account manager, special birthday bonuses, higher monthly withdrawal limits and a better exchange rate for your points. The weekly cashback you receive also increases with each level you reach.
Bonus Shop
The Bonus Shop offers free spins or cash bonuses and you can use coins in this shop. You earn coins by playing in the casino and by completing missions. The missions are varied and include winning game tournaments, making deposits, playing from your mobile phone and more.
The bonuses in the shop allow you to choose how many free spins you want or how much bonus money you want to buy. Of course, different bonuses have different prices, so you can choose whether you want to spend coins as you earn them or save up for a big bonus.
Payment methods
As a player at Hugo Casino, you have many payment methods to choose from. You are playing in Euros and this is the currency in which most payments are made. There are no fees for depositing or withdrawing money from the casino. Please note that the transaction limits for deposits and withdrawals vary between the different payment methods.
Visa & Mastercard
Visa and Mastercard can be used to make deposits at Hugo Casino. The transaction limits per payment range from €20 to €700.
MiFinity
MiFinity is an e-wallet that can be used for both deposits and withdrawals. You can deposit from €20 to €10,000 per payment, but withdrawals are restricted to €20 to €500.
Neteller through Utorg
Via Utorg you can pay with the e-wallet Neteller. You can deposit from €20 to €6000 per payment.
Skrill from Utorg
The Skrill e-wallet can also be used via Utorg, which means that the payment itself is done via crypto. You can make a deposit of between €20 and €6000 per payment.
Bank Transfer
Bank transfer is only available as a withdrawal method, as you cannot deposit money using this method. The minimum limit for withdrawals is high, up to €100. The maximum amount per transaction is €500.
Cryptocurrencies
The cryptocurrencies supported at Hugo Casino are Bitcoin, Litecoin, Ethereum, Tether, Cardano and Bitcoin Cash. You can deposit from €50 to €5,000 and withdraw from €50 to €500.
Game selection
There are over 10,000 casino games at Hugo Casino, provided by no less than 112 game developers. There are two main categories of games, Slots and Live Casino. If you select Slots, you’ll find further sub-categories, and these are Popular, Hot, New, Drops & Wins, Table Games, Roulette and Blackjack.
To find the game you want to play, you can browse through the different categories or search for the game by name. Within the search bar it is also possible to filter the games by game developer.
Game Providers
With 112 game providers, you can be sure that all your favourites are included. Some of the most popular include Pragmatic Play, Play’n GO, Quickspin, Evolution, BGaming, NetEnt and Thunderkick. You will also find smaller and perhaps more unknown names such as Red Rake Gaming, Blue Guru Games, Leander Games, SpinOro, N2 Games, Playson Games and Caleta Gaming.
As some of the many slot providers create and launch new titles, they are added to Hugo Casino. This is all carried out automatically and ensures that the selection grows by a handful of titles almost every day.
Slots at Hugo Casino
The most popular game type at Hugo Casino is Slots. This is also where you will find the largest selection, with around 8,500 different titles. This category is also growing rapidly, as evidenced by the fact that the vast majority of games in the New category are different variations of slots.
Hugo Casino Live Casino
Hugo Casino’s live casino lists almost 900 games, so there’s more than enough to choose from. One disappointing aspect is that there are no sub-categories, which makes it difficult to find exactly the game you want to try. You almost have to scroll down the list to find the game you’re looking for.
The wide range of live games has been put together by a number of gaming studios including Pragmatic Play, Evolution, Ezugi, Playtech, TVbet, Skywind, Absolute Live Gaming, Atmosfera, 7mojos and Games Global.
You can play all the popular live games such as Blackjack, Roulette, Baccarat, Casino Poker and other card and dice games. There is also a good selection of gameshow games and some of the most popular titles include Treasure Island, Gonzo’s Treasure Map, Crazy Coin Flip, Lightning Baccarat and Football Studio.
Live Casino Bonuses
One thing that will disappoint you if you like playing live games is that there are no bonuses for these games. It’s not possible to use bonus money to play live casino games, so these games can only be played with real money.
The withdrawal process at Hugo Casino
The first thing you need to do when you want to withdraw money from your Hugo Casino account is to verify your gaming account. This is done by uploading a photo of your ID and proof of address. You may also be asked to verify that the payment methods you used belong to you and no one else. Hugo Casino will then process and verify your documents, and once this is done, you’ll be able to withdraw money.
Withdrawing from Hugo Casino
When you are ready to make a withdrawal, you will see all the available payment methods listed on the withdrawal page.
The actual withdrawal is requested by going to your wallet. Once there, select “Withdrawal” and then choose your payment method. If possible, use the same method you used to make your deposit. If that’s not possible, you can choose a bank transfer, for example.
Then enter the amount you wish to withdraw and remember that the maximum withdrawal limit at Hugo Casino is very low. If you have won a lot, you may need to make several transactions to withdraw the full amount you have won.
Once the withdrawal has been registered, Hugo Casino will process the withdrawal and the money will be on its way to you as soon as it has been approved. The time it takes to receive your money depends on the withdrawal method you used.
Responsible Gaming
Unfortunately, Hugo Casino is disappointing when it comes to responsible gambling. They have a dedicated page on the subject, but there is very little information on offer. There are no links to charities and no self-test to help you identify your gambling habits. The only thing they offer is their customer support email address, which can be used if you want to pause or close your account.
You can also suspend or cancel your account directly from your account. They have hidden this service under ‘Settings’. It’s very disappointing that they don’t offer more help or information and especially disappointing that there are no betting limits that can be activated on the account. We would have liked to see some betting limits, deposit limits or loss limits.
However, there is one feature in the account that they say will be available soon and that’s a reality check. This means that you can get a message when your gaming session has been running for a specific period of time showing how much you have wagered and how much you have won or lost during that session.
Conclusion of our Hugo Casino review
After a thorough review of Hugo Casino, we have to say that for the most part we are quite satisfied. They have a good selection of games, many payment methods to choose from and also a number of bonuses and ongoing offers. We particularly like the bonus shop and the weekly cashback. We would also like to mention that the customer service is good. The gambling licence is one of the most common for players.
What is less good is that the maximum withdrawal limit per withdrawal is very low, with max €500 per withdrawal is very uncomfortable if you get lucky and get a big win. The wagering requirement of 45x is also high, even though it’s a non-sticky bonus. It’s also disappointing that responsible gaming doesn’t seem to be a priority for Hugo Casino.
Pros:
- Huge selection of games from a whopping 112 game developers
- Lots of ongoing bonuses and a bonus shop
- Offers many deposit methods
Disadvantages:
- High wagering requirements for casino bonuses
- No game limits for responsible gaming
- Low withdrawal limits per transaction
Frequently Asked Questions
The Hugo Casino Welcome Bonus offers a boost on your first three deposits, potentially totaling up to €600 in bonuses and 275 free spins.
The wagering requirement for the Welcome Bonus is 45x your bonus amount, and you have 7 days to meet it.
To receive free spins, a minimum deposit is required for each deposit. The minimum deposit for the first two deposits is €20, and for the third deposit, it’s €30. Additionally, free spins are awarded at 25 spins per day, and you must log in daily to play them until you’ve received the total number of spins.
Yes, Hugo Casino offers various bonuses, including a VIP Welcome Bonus, cashback on Mondays, reload bonuses on weekends, and free spins on Wednesdays.
The maximum withdrawal limit per transaction at Hugo Casino is relatively low, with a maximum of €500 per withdrawal. If you have significant winnings, you may need to make multiple transactions to withdraw the full amount.