Romancasino

Review of Romancasino

Romancasino is a new online casino launched in 2024. We have thoroughly tested the casino and found that they offer a large game selection from 75 different game developers. Among these, you’ll find well-known names such as NetEnt, Evolution Gaming, Play’n GO, Pragmatic Play, and Yggdrasil. The welcome bonus at Romancasino is divided into two packages: one for the casino and one for sports betting. The casino bonus offers up to €450 and 250 free spins spread over the first three deposits. The sports betting bonus also offers up to €450 across three deposits, but with a different percentage distribution.

In addition to the welcome bonuses, Romancasino has several other promotions, including a high roller bonus of 50% up to €500, weekly cashback, and a Sunday bonus of 25% up to €100. They also have a loyalty program with a VIP club and a referral program where you can earn bonuses by inviting friends.

Our Test of Romancasino’s Casino Welcome Bonuses

Romancasino offers two distinct welcome packages tailored for different gaming preferences: one for casino and one for sports betting. These packages offer similar maximum bonuses, but the percentage distribution differs slightly between them. In addition to these two, there is also a high roller bonus that can be used multiple times within a specific time frame, providing even more opportunities for players to maximize their experience.

🎰 Casino Welcome Bonus

Romancasino offers a welcome package spread across your first three deposits. You can receive up to €450 from deposit bonuses and 250 free spins on the Gates of Olympus slot. This gives you the opportunity to explore various games with extra funds and spins.

• First deposit: 100% bonus up to €150 + 150 free spins
• Second deposit: 55% bonus up to €150 + 100 free spins
• Third deposit: 100% bonus up to €150

It’s a positive feature that both the first and third deposits provide a 100% bonus, doubling your deposit amount. The free spins are on Gates of Olympus, a popular slot game.

The free spins are distributed as follows:

• First deposit: 50 free spins per day for three days
• Second deposit: 50 free spins per day for two days

The casino bonus is a sticky bonus, meaning the bonus funds are locked to your account until the wagering requirement is met.

The wagering requirement of 35x the bonus amount is on the higher end of what is considered favorable for players. While it’s not the highest we’ve seen, it can still be challenging to meet within the 7-day deadline.

⚽ Sports Betting Welcome Bonus

If you’re interested in sports betting, Romancasino offers a separate welcome package spread across three deposits, with a total of up to €450, the same as the casino bonus, but with a slightly different percentage distribution.

• First deposit: 100% bonus up to €100
• Second deposit: 75% bonus up to €150
• Third deposit: 100% bonus up to €200

These bonuses must be wagered within 14 days, and there are specific terms attached to the wagering. To fulfill the requirement, you must place combination bets with at least three events per bet slip. You can read more about this in the terms and conditions further down in this review.

If you prefer single bets or are not comfortable with the combination betting requirements, it might be worth considering whether this bonus suits you. The choice depends on your personal preferences and how much time you are willing to spend meeting the wagering requirement.

How to Activate the Welcome Bonus at Romancasino

To activate the welcome bonus at Romancasino, follow these five simple steps. This makes it easy to get started and take advantage of the bonuses offered.

Step 1: Visit Romancasino

You can quickly access the casino’s website by following the “Get Bonus” link from this review.

Step 2: Create Account

Once you’re on the homepage, you’ll find the “Create Account” registration button. Click on it to create your own gaming account.

Step 3: Choose Your Welcome Bonus for Casino or Sports Betting

The first thing you do when you are on the deposit page is choose which welcome bonus you want to use for your first deposit—either for the casino or for sports betting.

Step 4: Make Your First Deposit

Here, you can choose between payment methods such as bank cards, Google Pay, or cryptocurrency. The minimum deposit to receive the welcome bonus, whether it’s for the casino or sports betting, is €15.

Step 5: Activate the Bonus

Once your deposit is approved and the funds are in your account, the bonus you selected in Step 3 will be added based on your deposit amount. Good luck!

Terms and Conditions for the Casino Welcome Bonus

Before using the welcome bonus at Romancasino, it’s important to review the bonus terms. While the bonus offer can provide extra playing time and chances, it is also a promotion designed by the casino with its own profit in mind. Therefore, it’s important to carefully weigh the benefits and drawbacks. Playing with a bonus can be profitable, but not always. It’s up to you and what you prefer.

Wagering Requirements

• Bonus funds: Must be wagered 35 times within 7 days.
• Free spins winnings: Subject to the same 35x wagering requirement.

A 35x wagering requirement within a week means you need to play fairly actively to meet the requirement. This may be challenging for some, so it’s important to consider whether this suits you.

Maximum Bet

The maximum bet per round with bonus funds is €5. It’s important to stay within this bet limit. If you wager more than €5 per round when playing with bonus funds, you risk the bonus and any winnings being voided.

Maximum Win

There is no upper limit on how much you can win with the deposit bonus at Romancasino. Your potential winnings are only limited by the game’s own rules and the bets you make. However, it’s wise to carefully read the bonus terms to ensure you have all the necessary information.

Terms and Conditions for the Sports Betting Welcome Bonus

If you are interested in sports betting, it’s important to understand the rules and terms associated with the welcome bonus. Here are some points you should be aware of:

Wagering Requirements

The bonus amount must be wagered five times within 14 days. To meet this requirement, you must place bets that meet the following criteria:

• Bet type: Combination bets with at least three events per slip.
• Minimum odds per event: 1.4.
• Total minimum odds per slip: 2.74.

This means you need to combine bets with at least three different events, where each event has odds of at least 1.4. The total odds on the slip must be at least 2.74. This may require some extra planning, especially if you’re not used to placing combination bets.

Maximum Bet

No specific maximum bet is stated per wager when playing with bonus funds in sports betting.

Maximum Win

There is no upper limit on how much you can win with the sports betting bonus. This means potential winnings are only limited by the stakes you make and the odds of the selected events.

Other Bonuses at Romancasino

In addition to the welcome bonuses, Romancasino offers several other casino bonuses. If the welcome bonuses aren’t large enough for you, you might consider the high roller bonus. Although this isn’t the largest bonus available, it could be relevant if you plan to deposit a larger amount. The more you play with real money, the higher you rise in the loyalty program, where the rewards become more frequent and larger as you remain active. You also have the opportunity to refer a friend and receive a referral bonus for doing so.

High Roller Bonus with Bonus Code

Romancasino also offers a 50% high roller bonus up to €500. For the most experienced players, this might not be a typical high roller bonus, as such bonuses often have higher maximum amounts than €500. The 50% bonus rate is also lower than the 100% offered in the regular welcome bonus for the first deposit. However, this offer could be of interest if you plan to deposit more than €150.

To take advantage of this bonus, you must enter the bonus code 50HIGH in the “Bonus Code” field when you are on the deposit page before making the deposit. The minimum deposit to qualify is €300. Please note that this bonus is only available to those who have already used the welcome package.

Maximum Bet for High Roller Bonus

The maximum bet per round when playing with the high roller bonus is limited to €5. It’s important to stay within this limit to avoid having the bonus and any winnings canceled.

Wagering Requirement for High Roller Bonus

The wagering requirement for the high roller bonus is the same as for the other welcome bonuses, i.e., 35 times the bonus amount. This must be completed before you can withdraw any winnings, and it could be challenging considering the bet limit and time frame.

Maximum Win for High Roller Bonus

There is no upper limit on how much you can win with the high roller bonus. Your potential winnings are only limited by the game’s rules and your own bet amounts.

Weekly Cashback

Romancasino offers a weekly cashback bonus where you can get back a percentage of your losses from the previous week. This cashback is progressive and depends on your level in the loyalty program, as well as whether you are a VIP member. We will go into more detail about the loyalty program and VIP status further down.

Maximum Bet with Weekly Cashback

When playing with cashback funds, the regular betting limits at the casino apply, which is €5 per spin.

Wagering Requirements for Weekly Cashback

When playing with cashback funds, the usual betting limits apply. It’s a good idea to check the general terms for the maximum bet per round to avoid breaking any rules that could affect your bonus.

Maximum Win with Weekly Cashback

The maximum win you can achieve from cashback is €15,000. This sets an upper limit on how much you can win when playing with cashback funds, so it’s important to be aware of this limitation while playing.

Sunday Bonus | 25% up to €100

Every Sunday, Romancasino offers a reload bonus where you can receive an extra 25% up to €100. To take advantage of this offer, you must make a deposit of at least €30 and use the promotional code RELDAY. The code can be activated once every Sunday, and the bonus is available throughout the entire Sunday (UTC time).

This is a great opportunity to start your week with a little extra in your casino account. Remember, the bonus can only be used once per Sunday, so plan your deposit accordingly.

Maximum Bet with Sunday Bonus

When playing with this bonus, the maximum bet per round is set to €5. It is important to stay within this limit to avoid having the bonus and any winnings canceled.

Wagering Requirements for Sunday Bonus

The bonus amount must be wagered 35 times before you can withdraw any winnings. This means that if you receive a €100 bonus, you must wager a total of €3,500 to fulfill the requirement.

Maximum Win with Sunday Bonus

There is no upper limit on how much you can win with this bonus. Your potential winnings are only limited by the game’s rules and your own bets, as long as you adhere to the bonus terms.

Loyalty Program

Romancasino has a loyalty program that is open to all registered players. From the moment you start playing, you collect loyalty points by betting on slots and other qualifying games. These points help you level up, from Bronze to Silver, Gold, and finally Platinum. Each level grants you loyalty bonuses, which can range from free spins to cash bonuses.

At the lower levels, you primarily receive free spins as loyalty rewards. As you play more and collect more points, you start to see larger rewards in the form of cash bonuses. It’s only when you reach the Silver level that cash bonuses become available, and at the Gold and Platinum levels, the benefits improve even further.

All players have automatic access to the loyalty program, so there are no extra steps to join. You just need to play your favorite games with real money to start collecting points. Loyalty bonuses from the program often come with lower wagering requirements than welcome bonuses and other promotions, making it easier to wager the bonuses and withdraw any winnings.

VIP Club

For the most active players, Romancasino also offers a VIP program. This is available by invitation only and provides extra benefits such as a personal VIP manager, exclusive loyalty bonuses, higher cashback percentages, and access to high roller bonuses. The VIP program is integrated into the loyalty program, so by continuing to play and level up, you may be invited to become a VIP member.

What’s special about the VIP program are the unique benefits and the personalized follow-up you receive. To get started with both the loyalty and VIP programs, all you need to do is play regularly and collect loyalty points. Keep in mind that playing slots and live casino games contribute the most to your point collection.

The wagering requirements for loyalty bonuses are generally lower than for welcome bonuses and other promotions. This means you have better chances of wagering the bonuses and enjoying your winnings faster. By taking advantage of the loyalty program and potentially the VIP program, you can make the most of your gaming experience at Romancasino.

Refer a Friend

Romancasino offers a referral program where you can earn referral bonuses by inviting friends to play. By sharing your unique referral link with friends, and when they register and start playing, you can receive rewards based on the loyalty level your friend achieves.

Here’s how it works:

1. Send an invitation: Copy your personal referral link and send it to your friend.
2. Your friend registers and plays: Your friend must register via your link and play on the slots.
3. Your friend reaches Bronze 2: When your friend reaches the loyalty level Bronze 2, you start receiving rewards.

Reward Scale:

• Bronze 2: You receive €10
• Bronze 3: You receive €15
• Bronze 4: You receive €25
• Bronze 5: You receive €40
• Silver 1: You receive €60
• Silver 2: You receive €100
• Silver 3: You receive €150
• Silver 4: You receive €250
• Silver 5: You receive €350

The maximum bonus you can receive per friend is €350 when they reach the Silver 5 level.

Payment Methods at Romancasino

When you want to play at Romancasino, you have several payment methods to choose from. Both VISA and Mastercard are available for players. If card payments do not work for you, you can consider using Google Pay or one of the available cryptocurrencies.

VISA and Mastercard

VISA and Mastercard are traditional payment methods that many are familiar with. At Romancasino, these cards can be used to deposit money into your gaming account. The minimum deposit is 25 EUR. Please note that these cards can only be used for deposits, not for withdrawals. If you experience issues using your card, it may be due to restrictions from the bank or card issuer.

Google Pay

Google Pay is a mobile payment solution that allows you to make quick deposits using your smartphone. You need an Android device and a Google account to use this service. Deposits via Google Pay are secure transactions. The minimum deposit is 25 EUR. This can be a good alternative if you prefer to avoid sharing card information directly with the casino.

Bank Transfer (SEPA)

To withdraw winnings after depositing via VISA, you can use a bank transfer through the SEPA system. This means the money is transferred directly to your bank account. The minimum withdrawal amount is 60 EUR. Be aware that bank transfers may take a few business days before the money is available in your account, depending on the processing time at your bank.

Bitcoin (BTC)

Bitcoin is a digital currency that can be used for both deposits and withdrawals. The minimum deposit is 25 EUR. Bitcoin transactions are often fast and have low fees. If you already have a Bitcoin wallet, this can be a convenient way to handle transactions. Keep in mind that the value of Bitcoin can fluctuate, so be aware of exchange rate changes when using this method.

Ethereum (ETH)

Ethereum is another popular cryptocurrency that can be used for both deposits and withdrawals at Romancasino. The minimum deposit is 25 EUR. Ethereum is known for its smart contracts and can be a good option if you want an alternative to Bitcoin. Transactions are relatively fast but may vary depending on network traffic.

Tether USD (USDT)

Tether USD is a stablecoin tied to the value of the US dollar. This means one Tether usually equals one USD, providing more stability compared to other cryptocurrencies. You can use Tether for both deposits and withdrawals, with a minimum deposit of 25 EUR. This can be a good choice if you want to avoid the volatility that comes with other cryptocurrencies.

USDTE and USDTT

USDTE and USDTT are variants of Tether that operate on different blockchains. USDTE is usually based on the Ethereum network (ERC-20), while USDTT is based on the Tron network (TRC-20). Both can be used for deposits and withdrawals with a minimum deposit of 25 EUR. The choice between the two depends on which blockchain you prefer or have access to.

Tron (TRX)

Tron is a cryptocurrency and blockchain platform focused on decentralized entertainment and content sharing. The minimum deposit is 25 EUR, and you can use Tron for both deposits and withdrawals. The advantage of Tron is that transactions are often fast and have low fees, making it an attractive option for casino transactions.

Binance Pay

Binance Pay is a payment solution from the cryptocurrency exchange Binance. It allows you to send and receive cryptocurrency with no fees. At Romancasino, you can use Binance Pay for both deposits and withdrawals. The minimum deposit is 25 EUR, and the minimum withdrawal amount is 60 EUR. This can be convenient if you already have a Binance account and want a seamless way to transfer money.

History of Romancasino

Romancasino is a brand new online casino that was launched in 2024. It is operated by Tedersoft B.V. The casino operates under license number #5536/JAZ issued by the authorities in Curaçao. We noticed that there is no direct link to the license or ownership information at the bottom of their website. This is somewhat unfortunate, and we will update the information once we have more details.

Financial transactions are handled by Interdersoft, a subsidiary of Tedersoft. As a new player in the industry, Romancasino has not yet built a long history, but we are monitoring their development.

Game Selection

Romancasino offers a diverse range of games across several categories, making it easy to find the casino games you enjoy. The categories include Favorites, Hot Games, Slots, New, Instant Win, Original, Bonus Buy, Jackpots, Drops & Wins, Books, and Scratch Cards. These categories provide an overview of the available games and help you get started navigating the selection.

Classic table games like roulette and blackjack do not have their own categories. To find these games, you will either need to search for them manually or browse through the live casino section. This may make it a bit more time-consuming to find if you are specifically interested in these types of games.

Game Developers

Romancasino collaborates with a total of 75 game developers. Among these, you’ll find well-known names like NetEnt, Evolution Gaming, Play’n GO, Pragmatic Play, Yggdrasil, and many more. With so many providers, they cover most of the popular and modern games available in 2024. While some smaller developers are not represented here, Romancasino has included the key players in the industry.

Slot Machines at Romancasino

With over 4300 slot machines, there is a lot to choose from. You will find everything from classic slots to modern video slots with various themes and features. Among the available games are popular titles like “Book of Dead” from Play’n GO, “Gates of Olympus” from Pragmatic Play, and “Big Bass Bonanza”. The selection allows you to find games that match your preferences, whether you enjoy simple slots or more complex games with bonus features.

Jackpot Games at Romancasino

For those hunting for big wins, Romancasino offers a dedicated jackpot game category with a total of 21 titles. Here, you can find games like “Pirate Jackpots” from Belatra Games, “Fruit Bonanza” from Play’n GO, and “Holmes and the Stolen Stones” from Yggdrasil. However, the largest progressive jackpots are not available here, which is disappointing if you’re looking for the really big prizes.

Blackjack at Romancasino

When it comes to blackjack, you’ll need to search for these games manually. However, the selection is very good, with both classic and live versions available. You’ll find games such as “Blackjack” by Relax Gaming, “European Blackjack MH” by Play’n GO, and “Lightning Blackjack” by Evolution Gaming. While the games are available, a dedicated blackjack category would make it easier to find them.

Roulette at Romancasino

The roulette games are available, but they don’t have their own category in the game selection. By searching for “roulette,” you’ll find a total of 95 games, including both RNG-based and live variants. Among these are “European Roulette Pro” by Play’n GO, “Lightning Roulette,” and “Immersive Roulette” from Evolution Gaming. Although the selection is good, a dedicated category would make it easier to navigate for those particularly interested in roulette.

Live Casino at Romancasino

We have also tested the live casino and can confirm that it provides a solid gaming experience for those who prefer live casino games. The navigation is relatively user-friendly, with categories such as “Hot Games,” “Roulette,” “Blackjack,” “Gameshow,” and “Drops & Wins Live.” This makes it easier to find the games you’re interested in, although it could be even better with more filtering options.

Live Casino Games

The selection of live casino games is extensive, with over 500 available titles. The leading game developers in this section are Evolution Gaming and Pragmatic Play Live. These providers are renowned for their high quality and professional dealers.

Among the most popular games are “Lightning Roulette,” “Crazy Time,” “Mega Wheel,” and “Sweet Bonanza CandyLand.” These games offer interactive entertainment and are well-liked by many. Roulette enthusiasts can enjoy several variants, including “European Roulette,” “French Roulette Gold,” and “XXXTreme Lightning Roulette.” For blackjack players, there is also a good variety of tables, such as “Infinite Blackjack,” “Power Blackjack,” and “Lightning Blackjack.”

Baccarat is also well-represented with games like “Baccarat Squeeze” and “Speed Baccarat.” Additionally, you can find various game-show-style games such as “Monopoly Live” and “Crazy Time,” which combine elements of traditional casino games with entertainment.

Based on our review, this live casino is a great option for those who appreciate live casino games. The selection is vast, and the quality is high thanks to collaborations with leading game developers. If live casino is your preferred game category, Romancasino is likely to meet your expectations.

Sportsbetting at Romancasino

Romancasino offers a decent sports betting selection that covers many sports and events. Here, you can bet on popular sports such as football, basketball, tennis, and ice hockey. For those interested in esports betting, the casino also offers odds on esports tournaments for games like FIFA and NBA 2K.

The navigation is user-friendly, with easy access to both upcoming and ongoing matches. You can follow live betting and place wagers in real-time. The range of leagues and tournaments is broad, from international championships to local leagues.

Betting bonuses at Romancasino

To make sports betting even more exciting, Romancasino offers several betting bonuses and promotions. In addition to the welcome bonus for sports betting, which matches your first deposits, there are ongoing offers that can give you extra value.

One of the campaigns is “Play and Win,” where you can receive a free spin or free bet by meeting certain criteria. By accepting to participate in the campaign and placing bets of at least €75 with minimum odds of 1.40, you qualify for a free bet of up to 30 EUR. This free bet is awarded every Monday, giving you the opportunity to place a bet without using your own funds.

Another popular campaign is “Big Sports,” which gives you a 35% freebet bonus on deposits made between Friday and Sunday. To take advantage of this offer, you must use the activation code “3NOV” at the checkout and make a deposit of at least 45 EUR. The freebet is valid for three days and can be used on all sports, giving you the flexibility to bet on your favorite sports.

Romancasino also has a ComboBoost feature for those who enjoy placing combination bets. When you include at least four events with odds of 1.30 or higher on a single bet slip, a multiplier is added to your winnings. The multiplier increases with the number of events you add and can go up to 1.5x for 16 or more events. This gives you the opportunity to significantly boost your potential winnings by betting on multiple matches at once.

Withdrawal Process at Romancasino

When you wish to withdraw money from Romancasino, you have several methods to choose from. The available withdrawal methods include bank transfer via Instant SEPA, various cryptocurrencies, and Binance Pay.

• Daily limit: Up to €1,000 per day.
• Weekly limit: Up to €3,000 per week.
• Monthly limit: Up to €10,000 per month.

To complete a withdrawal, log into your account and go to the withdrawal page. There, select your preferred withdrawal method and follow the instructions. Processing time may vary depending on the method you choose. Bank transfers via Instant SEPA may take a few business days before the funds are in your account, while withdrawals using cryptocurrencies and Binance Pay are usually quicker.

How to verify your account before withdrawal

Before you can withdraw money, you must ensure your account is verified according to Romancasino’s requirements. This typically involves submitting documentation to confirm your identity and address. This is a standard procedure to maintain security and prevent money laundering.

Also, note that withdrawal limits may be affected by your loyalty level at Romancasino. Higher levels in the loyalty program may give you the opportunity to withdraw larger amounts. It is therefore a good idea to check your personal profile for any updated limits or conditions.

If you have any questions or experience issues with the withdrawal process, it is recommended to contact customer service for assistance. They can provide guidance and ensure your withdrawal is processed efficiently.

Customer Service

When you need help at Romancasino, you are first greeted by RomanBot in the live chat. This bot does not communicate in Norwegian, so if you don’t speak German, French, or Italian, you will need to choose English to proceed. After selecting a language, you will be presented with various topics such as account issues, bonuses, verification, and how to get started with playing.

If you want to speak directly with a customer service representative, it can be challenging. We tried typing “I want to talk to a human” and “I want to talk to a person,” but RomanBot did not understand this. As a result, it was difficult to get direct help through the live chat. We opted to send an email instead and received a response after about 3.5 hours. The reply was adequate, but we felt it lacked some depth to provide a truly satisfactory experience. The information we received wasn’t thorough enough for us to be completely satisfied.

Email: support@romancasino.com

Romancasino also has an FAQ page, but it seems sparse and could use an update, much like RomanBot. Overall, the customer service could be improved, especially in terms of accessibility and the quality of information provided.

How we tested Romancasino

We conducted a thorough test of Romancasino by following our standard methodology for reviewing online casinos. We logged in from Norway and used Norwegian payment methods to get an authentic experience of how the casino works for Norwegian players. Below are our findings in various areas:

Registration: The registration process was simple. We clicked on “Create Account” and filled in the necessary information. The account was created without issues.

Bonus Offers: Romancasino has two welcome packages: one for the casino and one for sports betting. The casino bonus offers up to €450 and 250 free spins over three deposits. The sports betting bonus also offers up to €450. The bonuses have wagering requirements of 35x for casino and 5x for sports betting, with time limits of 7 and 14 days, respectively. The maximum bet with an active bonus is €5 per spin.

Deposits and Withdrawals: We tested deposits with a VISA card; the minimum amount was €25, and the transaction went smoothly. Withdrawals were made via bank transfer (SEPA) with a minimum of €60. The withdrawal was processed quickly, and the funds arrived after a few business days. There are withdrawal limits of €1000 daily, €3000 weekly, and €10,000 monthly.

Game Selection: We found over 4300 slot games from 75 game developers, including NetEnt and Play’n GO. Roulette and blackjack must be searched for manually. The live casino offers over 500 games, including “Lightning Roulette” and “Crazy Time.” Navigation could have been better, but the game selection is varied.

Customer Service: We contacted customer service via live chat and email. It was difficult to reach a human customer service representative. Email responses came after about 3.5 hours, but we missed more detailed answers. The FAQ page is sparse. Customer service has room for improvement in terms of accessibility and information.

Responsible Gambling

In the “account” section, under “Gambling Limits,” we found several subpages where you can easily set up responsible gambling limits. This pleasantly surprised us. You can set deposit limits, bet limits, loss limits, and increase limits per day, week, or month. Additionally, you have the option to self-exclude directly from your account, without needing to contact customer support. This is especially good considering that the chat isn’t always as accessible as one might hope. We give the responsible gambling tools top marks, as this is one of the most important features for an online casino offering gambling today.

Conclusion of Our Romancasino Review

After testing Romancasino, we have a mixed experience of the casino. On the positive side, there is a large selection of games, including over 4300 slot machines and a live casino with more than 500 games from reputable developers. The opportunity to bet on both traditional sports and e-sports adds extra variety to the game selection. The welcome bonuses are attractive, with generous offers for both casino and sports betting, as well as several ongoing promotions like the high roller bonus, weekly cashback, and Sunday bonus, providing extra incentives to keep playing.

On the negative side, customer service was difficult to reach. The live chat uses an automatic bot, and it was challenging to get direct help from a human representative. The lack of direct links to license information and ownership on the website may also create uncertainty among users.

We hope that Romancasino will improve customer service and make information about licenses and ownership more accessible. If you’re considering playing here, we recommend that you carefully read the bonus terms.

Pros:

• Many games from well-known game developers
• Options for both casino and sports betting, including e-sports
• Generous welcome bonuses and several ongoing promotions
• Loyalty program and VIP club with extra benefits
• Has responsible gambling tools in “my account”

Cons:

• Customer service is difficult to reach and can be improved
• Lack of direct links to license information and ownership on the website
• Short timeframes for bonuses