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Casea Review
Casea is a new online casino with a large and well-rounded selection of casino games, plus a sportsbook. There are more than 13,000 slots, table games, live dealer games, instant games and other speciality titles on offer. You can also take advantage of a wide range of bonuses, letting you play more for smaller deposits. These include a welcome bonus, daily cashback and a wheel of fortune, weekly deposit bonuses, a bonus shop and a VIP programme.
Players will also appreciate that euros can be used as the account currency at this online casino. Deposits and withdrawals can be made with standard fiat methods or with cryptocurrency. Another advantage here is that customer support is available around the clock.
The players who will feel most at home here are those who like a big game library and no-sticky bonuses.
| 🎁 Casino welcome bonus | 100% up to €2,500 |
| ♻️ Bonus structure | No-sticky |
| 🔑 Wagering requirement, casino bonus | 20x (d+b) |
| 🎰 Free spins | 100 |
| ⚽️ Sports welcome bonus | 100% up to €100 |
| ♻️ Bonus type | Match bonus |
| 🔑 Wagering requirement, sports bonus | 5x (d+b) |
| 🎲 Number of games | 13,000+ |
| 💳 Deposit methods | Visa, Mastercard, Revolut, Paysafecard, Skrill, Neteller, MiFinity, crypto |
| 🏧 Withdrawal methods | Visa, Mastercard, Bank transfer, Skrill, MiFinity, crypto |
| 💲 Currency | EUR |
| 📝 Licence | Costa Rica |
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Bonuses and promotions at Casea
Casea gives you plenty of chances to grab a bonus, with new deposit bonuses every week. There are offers for both casino games and sports betting. Challenges, tournaments, spin rallies and the VIP club open up even more ways to pick up a Casea bonus.
Welcome bonus for new players
The Casea welcome bonus for new players comes in four parts. Max out all four offers and you can walk away with as much as €16,000 in bonus money on top of 350 free spins. The bonuses are as follows:
- 1st deposit: 100% bonus up to €2,500 + 100 free spins
– min. deposit: €20 - 2nd deposit: 100% bonus up to €3,500 + 50 free spins
– min. deposit: €20 - 3rd deposit: 50% bonus up to €6,000 + 50 free spins
– min. deposit: €20 - 4th deposit: 100% bonus up to €4,000 + 150 free spins
– min. deposit: €20
These bonuses are well worth claiming, since they’re no-sticky bonuses. The three offers that double your money are particularly good, and it’s also a plus that all free spins are credited straight away rather than being spread out over several days. On the downside, there’s a cap on how much you can win from the bonus, so it isn’t quite perfect.
Because the welcome bonuses are no-sticky, you have very little to lose by claiming them, but only the offers that double your deposit are worth going in big on.
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Bonus terms for the Casea welcome bonus
The wagering requirement for the Casea welcome bonuses is 20x bonus and deposit, which is well below the industry standard. For free spin winnings, however, the requirement is far higher, at 40x. The bonuses are no-sticky, which is a clear advantage since your real money isn’t tied to the bonus terms. You have 10 days to complete the wagering requirement, and it has to be done with stakes of €100 or less per round. The maximum withdrawal limit for bonus winnings is 10x the bonus amount. If you win big from your free spins, you can withdraw up to €50 or €100, depending on whether the bonus awarded 50 spins or more. Anything above that will be deducted before a withdrawal can go through.
Alternative welcome bonuses
If sports betting is your main interest, you can skip the casino welcome bonus in favour of a betting bonus instead. This gives you a match bonus that can be used exclusively in the sportsbook. Here’s the offer:
Sports welcome bonus:
- 1st deposit: 100% bonus up to €100
– min. deposit: €20
The bonus will be credited to your account as soon as you’ve wagered the deposited amount once, on bets with minimum odds of 1.50.
Winnings from your betting bonus can be withdrawn once the bonus amount and deposit have been wagered 5x. While working through the wagering, you need to place bets on win/lose outcomes. Singles must have odds of at least 2.00, while accumulators can have odds from 1.50. The maximum stake that counts towards the wagering requirement is €50 per bet. This sports bonus also comes with a max win cap of 10x the bonus amount received.
Ongoing promotions and loyalty programme
The Casea promotions page gives you an overview of every ongoing offer. You can view them all or filter by casino or sports. Choose casino and you’ll find both match bonuses and free spins every week, along with daily cashback. There’s weekly cashback for live casino players too. Spin the Wheel of Fortune and you can pick up daily bonuses as well.
The recurring promotions mostly follow the casino’s standard bonus terms. That means a wagering requirement of 35x bonus and deposit, or 40x for free spin winnings. Max stake is €100. Only cashback works differently, as these bonuses come with low wagering. You just need to wager the bonus once before you can make a withdrawal.
The bonus shop is where you can spend the loyalty coins you collect by playing at the casino on different types of bonuses. You can choose between bonus money, free spins and free bets. There are bonuses at various values, so you can decide whether to save up your coins or spend them as you go. Take part in challenges to earn extra coins.
There’s also a VIP club at Casea, and every player automatically becomes a member as soon as they register with the casino. There are 5 levels in total. From level 2 onwards you start seeing the better perks, as that’s where cashback kicks in. Further up the levels you’ll find higher withdrawal limits, exclusive bonus offers and a personal VIP manager. Your VIP level isn’t locked in once you reach it, though, as it’s calculated over a rolling 90-day period. If you don’t keep your activity up, you can be moved back down to a lower level.
Deposits and withdrawals at Casea
Your account balance at Casea is displayed in euros, making it easy to keep track of what you’re staking and winning. The payment methods suit international players too, with support for Revolut, debit and credit cards, e-wallets and cryptocurrency.
Deposit limits are flexible and work just as well for cautious players as they do for high rollers. The same goes for most withdrawal methods, although minimum withdrawals are generally higher than minimum deposits. In the table below we’ve listed transaction times and limits for the most popular payment methods. Do note, though, that Casea also applies different daily and monthly withdrawal limits based on VIP level. That means you can’t always withdraw as much as the payment method itself allows.
| Payment method | Limits | Transaction time | Limits | Transaction time |
|---|---|---|---|---|
| Deposit | Withdrawal | |||
| Mastercard | €12 – €2,000 | Instant | €13 – €3,000 | 1–3 days |
| Visa | €12 – €2,000 | Instant | – | – |
| Revolut | €11.50 – €5,500 | Instant | €35 – €5,000 | 1–3 days |
| Skrill | €11.50 – €5,500 | Instant | €11.50 – €5,500 | Instant |
| Neteller | €11.50 – €5,500 | Instant | – | – |
| Bank transfer | – | – | €35 – €5,000 | 1–3 days |
| Bitcoin | €30 – unlimited | 5–30 minutes | €70 – €5,000 | 5–30 minutes |
| Ethereum | €11.50 – unlimited | 5–30 minutes | €11.50 – €5,500 | 5–30 minutes |
| USD Coin | €11.50 – unlimited | 5–30 minutes | €11.50 – €5,500 | 5–30 minutes |
Withdrawals, verification and payout limits at Casea
The withdrawal rules at Casea are fairly extensive, and at times unfavourable. The first thing to be aware of is that you have to wager your deposit at least once before you can withdraw any winnings. Next, keep in mind that withdrawals can take up to 3 business days, either from when the request was registered or from when the previous withdrawal was approved. The casino’s payments department only processes withdrawals during office hours, Monday to Friday.
The withdrawal limits are strict as well. How much you can take out depends on your VIP level, and the lowest tiers in particular are very restrictive. Even so, it may be high rollers on the top levels who find the limits most frustrating.
| VIP level | Withdrawals per day | Withdrawals per month |
|---|---|---|
| 1 | €500 | €7,000 |
| 2 | €500 | €10,000 |
| 3 | €800 | €12,000 |
| 4 | €1,000 | €15,000 |
| 5 | €2,000 | €20,000 |
Before you can request a withdrawal, you also need to verify your gaming account by completing a KYC check. You’ll be asked to document who you are and where you live by uploading ID and proof of address. Pay close attention to the requirements for these documents, such as making sure all four corners of your ID are visible and that the proof of address was issued within the last 3 months. Clear documents that meet the requirements exactly will get you through verification faster.
Along with verifying yourself, you may also be asked to verify your payment methods. This can mean submitting photos of physical payment cards or screenshots of digital solutions. Here too, it’s important to follow the guidelines for what should and shouldn’t be visible in the images.
The games at Casea
There are 13,000 casino games at Casea, and these titles make for a selection that’s not just big but genuinely varied. The games come from 127 developers, covering both major names and newly launched providers. Beyond Casino in the main menu at Casea, you’ll also find dedicated categories for Jackpots and Live Casino. On top of that there’s Sports, Live Betting and Virtual Sports.
Head into the Casino category and you’ll find plenty of extra sub-groupings that make it easy to track down the game types you’re after. You can choose between Top, New, Popular, Exclusive, Bonus Buy, Megaways, Live Games, Instant Games, Slots and Table Games. You can also view all games or filter by provider. All in all the selection is strong, with something to suit every kind of player.
It’s also worth pointing out that casino games aren’t the only thing Casea does well. They have a solid sportsbook where you can bet on events from all over the world. Naturally, all the most popular sports, tournaments and leagues are covered.
Game providers
As mentioned, there are 127 game providers at Casea, and you can browse the full list using the provider filter. The list can then be sorted by popularity, number of games or alphabetically. The developers with the most titles here are Spinomenal, Playtech, Pragmatic Play, Yggdrasil, Fazi, Play’n GO and Voltent.
If you’re after the most exciting and original games, we’d recommend trying some of the smaller providers. Newer developers often put even more focus on innovation, graphics quality and interesting bonus features than the big, well-established studios do. Some of the smaller developers we can recommend at Casea are Tokacity, Woohoo Games, Givme and Animo.
Slots and jackpot games
A full 11,800 of the games at Casea are slots, so if that’s your thing you’ll have more than enough to choose from. You can browse the entire selection in the slots category. To narrow things down a little, we’d suggest looking through the top or popular games categories. If you want to use the bonus buy feature or you’re a fan of the Megaways mechanic, those have their own groupings too.
Every game with a jackpot prize sits in its own category, accessible directly from the site’s main menu. These games are then split into further sub-groups, though unfortunately many of them are fairly vague. It’s not entirely clear what Hot Jackpots and Lucky Jackpots actually are, for instance. You can of course also view every game with a jackpot. If you already have favourites you can search for them, but be prepared for the very biggest jackpot games to be missing. The large global progressive jackpots from Games Global and NetEnt aren’t listed, for example.
Live casino and table games
The live casino lists 600 games, split across the categories Top Games, Gold Saloon, Roulette, Blackjack, International Tables, Game Shows, Baccarat and Dice, Poker and All Games. We think this layout makes it simple and intuitive to find the live dealer games you’re interested in. You can of course also search for something like “roulette” or “blackjack”, but note that this will bring up RNG table games as well, meaning digital titles rather than live ones.
As for the studios, plenty of good ones are represented, including Pragmatic Play, Playtech, Stakelogic and BetGamesTV, to name just a few. That said, experienced players may miss a number of studios, such as Evolution and Ezugi. Their absence is a significant drawback, especially as Evolution has the biggest live game portfolio on the market.
Sports betting and odds
Casea has a genuinely solid sportsbook. They list 25 different sports, which of course include all the most popular ones, such as football, tennis, basketball, ice hockey and table tennis. You’ll also find quick access to all the biggest leagues and tournaments, including the UEFA Champions League, Europa League and Conference League, as well as the Premier League, La Liga, Bundesliga, NFL, NBA and MLB.
The Casea sportsbook also lets you bet live while matches are underway. The selection will naturally vary depending on the season and the time of day, but in general you can expect odds on all the biggest and most important fixtures across a wide range of leagues worldwide. If you fancy faster-paced betting, check out the Virtual Sports category, where you bet on RNG-based matches and events.
Licence, security and responsible gambling
Casea is a new casino operated by the gaming company Luxinero. This company holds a corporate licence from Costa Rica, which is what allows them to offer online gambling services. That licence isn’t tied to any gambling authority, however. That effectively makes Casea an unlicensed casino, since they aren’t regulated by any authority. For players, this makes the safety picture somewhat questionable.
The biggest drawback with casinos that lack a gambling licence is that it’s hard to be sure industry standards are being met. A gambling authority that regulates and monitors casinos will, for example, make sure the games on offer are fair and that the software is certified by independent third-party companies. The most reliable licences also require that player deposits are held in bank accounts kept separate from the casino’s operating accounts. Without oversight from a gambling authority, it’s left to the casino itself to follow the guidelines, if it chooses to.
When it comes to responsible gambling, Casea falls short in several ways. They do provide tips and advice on their responsible gambling page, but practical help is thinner on the ground. The only tool they offer is the option to self-exclude from the casino, and this can only be done by email. Closing your account can also take up to 24 hours, which is poor given that most casinos can close accounts immediately when players ask them to.
We’d like to see them add tools for setting play limits in time, such as deposit or loss limits. A reality check is another feature all the best casinos provide.
User experience and mobile play
There’s nothing to fault about the usability of the Casea website. The entire site is fully localised, including the terms and conditions. The fact that payment methods and currency are geared towards players in the region makes it feel like a genuinely local casino. We also think the game categorisation is well done, letting even new players intuitively find their way to the games they want to try.
Playing on mobile is just as easy as playing on a computer. Because the site uses HTML5 to adapt to every screen size, everyone gets an equally good experience. You never need to download any extra software, and you can play just as comfortably no matter which operating system you use. The site also loads quickly, so your gaming session stays smooth throughout.
Customer support at Casea
Customer support at Casea is open around the clock, and you can reach them at any time via live chat. You can expect almost immediate help, and when we tested the chat we had a reply within a minute. You can also send an email, though this route takes longer. Generally speaking, expect a response within 2–4 hours.
To properly evaluate the support team, we contacted them five times, three times via chat and twice by email. We asked a range of questions of varying difficulty to test how knowledgeable the agents were. We covered topics including responsible gambling tools, wagering requirements and general bonus terms, withdrawal processes and licensing. The agents gave good, thorough answers, although some of them were fairly obviously canned responses that they send out for a given topic every time.
How we tested Casea
We tested Casea using Kingbonus’s standard methodology for online casinos. Our 24-step casino test makes sure we examine every aspect of the casino, for the most thorough and objective review possible. Here are some of the steps we worked through:
- Terms and registration: We started by reading the full terms and conditions. We then created an account so we could test the casino the way regular players would.
- Welcome bonus: We claimed all four parts of the welcome package, depositing €50 for each bonus. We cancelled the third bonus in order to make a withdrawal instead. For the rest, we tried to complete the wagering requirement, but unfortunately didn’t manage it.
- Deposits, withdrawals and KYC: We made five deposits at Casea, using our Revolut card for all five. We made two withdrawals, both to our Revolut bank account. That meant we also completed KYC verification, covering both the deposit and withdrawal method.
- Games and casino lobby: We went through the entire game catalogue, working our way through every category and all providers. We also tested several of the most popular slots while working on the bonus wagering. With real money, we mainly played in the live casino.
- Customer support: We got in touch with support five times, using both chat and email. We asked questions of varying difficulty and assessed response times, expertise, politeness and general knowledge of market-specific issues.
- Responsible gambling tools: Since there are no responsible gambling tools beyond self-exclusion, we weren’t able to try these features out. That left us reading their responsible gambling page and asking customer support for more detailed information.
Who is Casea best suited to?
Casea can be a great choice for a lot of players, though it won’t be ideal for everyone. So we’ve included our take on who should sign up here and who would be better off browsing our list of the best online casinos.
Best suited to:
- Players who value a big casino game selection and also want to bet on sports
- Players who like plenty of different bonus types that can be claimed daily or weekly
- Players who want a user-friendly site that’s fully localised
Less suitable for:
- Players who want fast withdrawal processing and payout limits that suit high rollers
- Players who only play at casinos holding a recognised gambling licence
Our verdict and rating for Casea
Casea is a gaming site with several strengths, but there are also some clear drawbacks you should be aware of. Starting with the positives, the game selection is the obvious place to begin. It’s an impressive library that’s not just large but genuinely varied. Many players will also appreciate having sports betting available alongside all the casino games. On top of that, all the bonuses are no-sticky, and there’s a whole range of promotions to claim, some of them daily. We should also mention that the website is user-friendly and well localised.
The downsides start with the low transaction limits for withdrawing winnings. They’re especially low for players on a low VIP level, capped at €500 per day. The fact that withdrawals can potentially take up to 3 business days is also a long way from what casinos with fast payouts can offer. The cap on bonus winnings is poor too, at just 10x. The biggest drawbacks, however, come down to security. Casea isn’t licensed by any gambling authority, and they don’t offer any account limits for responsible gambling either.
Frequently Asked Questions
What gambling licence does Casea operate under?
How can I be sure Casea is a safe online casino?
What types of games are available at Casea?
Which payment methods can I use for deposits and withdrawals at Casea?
Does Casea have ongoing promotions I can claim?
How long do withdrawals take at Casea?
How can I contact Casea customer support?
How does KYC verification work at Casea?
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