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KumoBet Review
KumoBet is a brand new casino offering both casino games and sports betting. They’ve made sure to feature all the most popular casino game providers, and the website is easy to navigate. If you sign up as a new player, you can also take advantage of a large welcome bonus, which gives you a 200% unlock bonus up to a full €1,000. On top of that, there’s a daily cashback that gives you money back with no wagering requirements if you have an unlucky run.
Among its other services, KumoBet offers payment solutions for both fiat methods and cryptocurrency, customer support via messaging or email, and responsible gambling tools. The casino is also secure, with a gaming licence from the Kahnawake Gaming Commission. The players who’ll feel most at home at this online casino are high rollers, as they tend to prefer cashback offers, especially ones without wagering requirements.
| 🎁 Welcome bonus casino | 200% up to €1,000 |
| ♻️ Bonus structure | Unlock |
| 🔑 Wagering requirement casino bonus | 30x |
| ⚽️ Welcome bonus sports | 100% up to €200 |
| ♻️ Bonus type | Free bet |
| 🔑 Wagering requirement sports bonus | 1x |
| 🎲 Number of games | 7,000+ |
| 💳 Deposit methods | Visa, Mastercard, Revolut, Paysafecard, CASHlib, Flexepin, Skrill, MiFinity, crypto |
| 🏧 Withdrawal methods | Bank transfer, MiFinity, crypto |
| 💲 Currency | EUR |
| 📝 Licence | Kahnawake Gaming Commission |
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Bonuses and Promotions at KumoBet
KumoBet offers both casino bonuses and sports betting bonuses, and you’ll find the full overview of ongoing offers on their promotions pages. Let’s take a look at some of what’s in store for you.
Welcome Bonus for New Players
As a new player at KumoBet, you can take advantage of a large welcome offer. There’s a 200% bonus waiting, so you can triple your money with this. Here’s the offer:
- 1st deposit: 200% bonus up to €1,000
– min. deposit: €20
The bonus itself is paid out as cash, but since this is an unlock bonus, you’ll need to wager your deposit before the bonus money is credited. The applicable wagering requirement is 30x the bonus amount, but with a 200% bonus and wagering done with real money, that means you’ll have to wager your deposit a full 60x.
The KumoBet welcome bonus is different from standard offers, and it can be a strong deal for high rollers. For more cautious players, however, it can be difficult to meet the wagering needed to have the bonus paid out.
A 200% bonus is excellent, but as an unlock bonus it’s difficult to complete the wagering needed to have the bonus credited.
Bonus Terms for the KumoBet Welcome Bonus
The fact that the welcome bonus is an unlock bonus means you have to clear the wagering requirement with your own deposits before the bonus is credited as cash. You’ll need to wager your first deposit 60 times, which is a lot, especially since it has to be done within just three days. That said, you can choose to make additional deposits to meet the required playthrough. Since you’re wagering real money, there’s no limit on how much you can bet per round. Winnings from the bonus are capped at €10,000.
Alternative Welcome Bonuses
If you’d rather claim a welcome bonus for sports betting, you can do that. You’ll need to choose this bonus instead of the casino one. The sports bonus doubles the money you have to play with, in the form of a free bet. Here’s the offer:
- 100% up to €200 in free bets
To receive your free bet, you’ll need to wager the money you deposit once. This must be done on singles with minimum odds of 2.00, or on accumulators with odds of 1.50 or higher. Once that’s done, you’ll need to send an email to loyalty@kumobet.com so their team can manually add the free bet for you.
Ongoing Promotions and Loyalty Programme
For casino games, there are no regular reload bonuses or weekly offers, apart from a cashback. Every single day you can get 10% back on any losses from the day before. This is a bonus paid out as cash, in other words a bonus without wagering requirements. It’s important to know that the cashback doesn’t cover live games or any casino games other than slots.
As for other offers, you’ll find various sports betting bonuses, such as bore draw stake-back, early payouts, and acca boosts. You can also take part in various tournaments supplied by different game providers. You’ll find the full selection on the casino’s promotions page.
High rollers and active players can also receive exclusive bonus offers. That said, there’s no fixed VIP or loyalty programme available. This will likely be disappointing for VIP players, but on the other hand, it’s this group that usually appreciates wagering-free cashback offers the most.
Deposits and Withdrawals at KumoBet
At KumoBet, you can deposit and withdraw money using both fiat methods and cryptocurrency. They support deposits with regular bank cards, Revolut, e-wallets, prepaid vouchers, and various digital currencies. The minimum deposit is set at €20, which should suit most players.
The minimum for withdrawals is higher, however, as you can’t withdraw less than €50. Each withdrawal will also be charged a €3 fee, which is unfortunate. Very few casinos still apply fees like this these days. You should also be aware that there are few withdrawal methods available, as only MiFinity, bank transfer, Jeton, and cryptocurrencies are supported.
In the table below, you’ll find information on the applicable transaction limits and expected transaction times for the most popular payment methods.
| Payment method | Limits | Transaction time | Limits | Transaction time |
|---|---|---|---|---|
| Deposit | Withdrawal | |||
| Visa & Mastercard | €20 – €2,500 | Instant | – | – |
| Paysafecard | €20 – €1,000 | Instant | – | – |
| Revolut | €20 – €2,500 | Instant | – | – |
| Skrill | €20 – €2,500 | Instant | – | – |
| CASHlib | €20 – €2,500 | Instant | – | – |
| MiFinity | €20 – €2,300 | Instant | €50 – €5,000 | Instant |
| Bank transfer | – | – | €50 – €5,000 | 1–3 days |
| Bitcoin | €20 – €2,500 | 5–30 minutes | €50 – €5,000 | 5–30 minutes |
| Ethereum | €20 – €2,500 | 5–30 minutes | €50 – €5,000 | 5–30 minutes |
| USD Coin | €20 – €2,500 | 5–30 minutes | €50 – €5,000 | 5–30 minutes |
Withdrawals, Verification, and Payout Limits at KumoBet
Withdrawals from your KumoBet account are processed within 1–3 business days. This timeframe assumes, however, that you’ve verified your player account. To complete a KYC verification, you’ll need to submit a photo of your ID card, passport, or driver’s licence, along with a proof of address such as a utility bill. Beyond your identity and home address, you’ll also be asked to verify the payment methods you’ve used.
For the fastest possible processing of your verification documents and your withdrawal, it’s important to carefully read through the requirements for each document. For example, exactly what needs to be visible on the documents and which document types are accepted.
As for the withdrawal itself, the general rule is that it should always be made back to the same payment method you used for your deposit. Only when this isn’t possible can you choose an alternative withdrawal method.
Note also that there’s a limit on how much you can withdraw per day, week, and month. The minimum per withdrawal is €50, while the maximum limits are listed in the table below.
| Withdrawals per day | Withdrawals per week | Withdrawals per month |
|---|---|---|
| €5,000 | €10,000 | €40,000 |
Games at KumoBet
There are 60 game providers at KumoBet, and together they offer a game library of more than 7,000 casino games. Compared to other large casino sites, this isn’t a particularly big selection, but most players should still find games they’re interested in. The game menu lists the following categories: Recommended, Slots, New Games, Provider of the Month, Jackpot Hunt, Live Casino, Drops & Wins, Feature Buy, and Table.
Casino games aren’t the only vertical on offer at KumoBet, though, as they also have a sportsbook. In the main menu, you can choose between Sports and Live Sports.
The overall impression of the game portfolio is that there’s good variety across game types, but some players will likely miss certain providers. The categorisation is clean and makes it easy to find your way around.
Game Providers
As mentioned, there are 60 game providers supplying games to KumoBet. That’s roughly half of what you’ll find at most other online casinos. In the game menu, you can choose to view the full list of providers, along with their most popular titles. The developers given the most prominent placement are Pragmatic Play, Evolution, Playson, Hacksaw Gaming, and NetEnt.
When one of the featured providers releases a new game, it’s added to the KumoBet casino. This means the game library is constantly growing, and you can expect dozens of new slots and other casino games every week. Every so often, the casino will also add new providers, improving the overall variety of games on offer.
Slots and Jackpot Games
In slots alone, KumoBet has 6,400 games, making this by far the largest game category. You’ll find several classic slots, but even more of the modern video slots. If you’re interested in games with bonus buy, you’ll find these in their own group, which lists more than 400 games with this feature. It’s also worth checking out the recommended games category if you’re looking for some fresh inspiration.
The game group called Jackpot Hunt shows around 150 jackpot games, but primarily from Penguin King. There are, however, other jackpots too, both fixed and progressive. Some of the very biggest jackpots on the market are also included, among them the games Mega Fortune, Mega Fortune Dreams, and Hall of Gods, from NetEnt.
Live Casino and Table Games
There are 144 live dealer games listed in the KumoBet live casino. These games are supplied by several live studios, including Evolution, ICONIC21, Winfinity, Pragmatic Play, Playtech, Vivo Gaming, and Ezugi. If you click into the lobby of any of these studios, you’ll get access to a larger selection of live games, and in total they offer close to 1,000 different tables and game shows.
One downside in the live casino is that the games aren’t categorised. As a result, roulette, blackjack, baccarat, poker, dice games, game shows, and other specialty games are all mixed together in one long list. This makes it hard to get an overview of the selection for the game type you’re after. So it can often be better to use the search bar to look up games, but be aware that this will bring up both live games and RNG table games.
Sports Betting and Odds
You can also bet on sports at KumoBet, and this vertical offers a good selection of markets and betting options. More than 30 sports are listed, and the most popular of them is of course football. You can bet on matches from all over the world, with a wide range of international leagues and tournaments available to bet on.
In addition to pre-match betting, you can also bet live. There’s a dedicated tab for live betting, so you can quickly and easily see which matches are being played live within each sport. You also shouldn’t miss the esports and virtual sports categories, while greyhound and horse racing will be of interest to many as well.
Licence, Security, and Responsible Gambling
The company that operates KumoBet is SpectraWeb Services SRL, and this company holds a gaming licence from the Kahnawake Gaming Commission. Their licence number is #00953, and at the bottom of the website you’ll find a licence validator that confirms the licence is valid and active.
The Kahnawake licence is considered safe. This gaming authority is particularly strict on technical aspects such as data security and fair play. Among other things, they require all software, including random number generators, to be tested and certified by independent third-party companies. Responsible gambling and general player protection are also areas they handle well.
When it comes to responsible gambling, KumoBet offers the option to set a deposit limit on your account. You can choose what the limit should be yourself, and you can set one that applies per day, week, or month. If you want such a limit, you’ll need to contact customer support so they can help you. You can also choose to pause your account for a period or opt for self-exclusion.
At the bottom of the KumoBet website, you’ll find a link to a responsible gambling page. There they provide useful information about what gambling problems are, the warning signs to watch out for, and links to organisations that can help if you’re struggling with gambling addiction. There’s also a short self-assessment test available.
User Experience and Mobile Play
The KumoBet website is highly user-friendly. The site is well organised, making it intuitive to find all the different games and services you’re looking for. The game categorisation is mostly good too, with the exception of the live casino. There, it would have been an advantage if the games were split by game type. We also found it easy to locate information on the site, since all the important topics are linked from the bottom of the page.
You always play from the same website, no matter which device you use. If you play on mobile, you can use Safari, Google Chrome, and other browsers. This gives both Android and iPhone users the same great experience. When we played on mobile, we used wifi and experienced no lag or delays.
Customer Support at KumoBet
KumoBet’s customer support can be reached via email and a messaging service. The messaging service is only available while you’re logged into your account, so if you’re not registered as a player or you’re locked out of your account, you’ll need to send an email. The messaging service itself works as a kind of live chat, but you can also leave a message there outside of customer support’s opening hours.
Of course we did perform a test of the support at KumoBet, writing to them twice via each contact method. We asked questions about withdrawals and account verification, the bonus terms for the welcome bonus, and the procedures for raising and lowering deposit limits. We found the help we received to be good, and friendly too. Response times varied from two minutes up to three hours.
How We Tested KumoBet
We tested KumoBet using Kingbonus’ standard methodology for online casinos. The process of carrying out a thorough casino test took us several weeks, and we worked through all 24 steps of our methodology. Here’s a breakdown of what we did:
- Terms of service and registration: We read through the terms and conditions and noted where they deviate from industry standards. Withdrawal rules and bonus terms were among the things we examined most closely. The next step was to create a player account for use throughout the rest of the casino test.
- Welcome bonus: We claimed the welcome bonus, but even with two deposits we weren’t able to complete enough wagering to have the bonus paid out. The terms attached to the bonus were also read, and we asked customer support for further clarification.
- Deposits, withdrawals, and KYC: We deposited money at KumoBet five times, with each deposit set at €50. We also made two withdrawals, and in connection with that we verified the player account.
- Games and casino lobby: The games we played were mostly the ones found under the recommended games category. In addition to playing, we went through the entire game library and took a close look at which game providers they partner with. We also placed a couple of bets in the sportsbook to check out the user experience.
- Customer support: We wrote to customer support four times, using both the messaging service and email. We asked a range of questions of varying complexity to check the agents’ knowledge and how willing they were to answer non-general questions.
- Responsible gambling tools: We set a playing limit on the account, fixed at €50 per day. We also asked customer support about the procedures for raising and lowering the limit, and read through the entire informative responsible gambling page.
Who Is KumoBet Best Suited For?
KumoBet is a casino site that’s a little different from most other online casinos. It can suit many players, but not all. Below you’ll find our recommendations.
Best suited for:
- Players who prefer unlock bonuses without standard wagering requirements
- Players who value a user-friendly website
- Players who are active and want to take advantage of a daily cashback
Less suitable for:
- Players who prefer standard casino bonuses and free spins
- Players who want a wider selection of game providers
Our Verdict and Rating of KumoBet
KumoBet is a new casino, and it has some fairly unique aspects. First and foremost, this applies to the bonuses, as they don’t offer any regular match bonuses or free spins. Instead, they go for a large unlock bonus as their welcome offer, followed by a daily cashback. High rollers will likely appreciate this, as you avoid strict bonus terms around maximum bets and money locked away from withdrawal. Another slightly unusual aspect is that the game library is smaller than at other casinos, but this is more of a downside than an advantage.
Otherwise, we’re moderately happy with the payment methods on offer, and the same goes for customer support. The help we received was good, but it would have been preferable if support were available 24/7. When it comes to responsible gambling, security, and licensing, we’re more than satisfied.
Overall, we can conclude that KumoBet is a gaming site best suited to high rollers.
Frequently Asked Questions
Which gaming licence does KumoBet operate under?
How can I trust that KumoBet is a safe online casino?
What types of games are available at KumoBet?
Which payment methods can I use for deposits and withdrawals at KumoBet?
Does KumoBet have ongoing promotions I can take part in?
How long do withdrawals take at KumoBet?
How do I contact KumoBet customer support?
How is KYC verification carried out at KumoBet?
Natvig has been in the industry since 2019. He started streaming on Twitch and has later expanded Kingbonus into Instagram, Youtube and Kick.