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Lizaro Review
The online casino Lizaro has plenty going for it, offering not just more than 14,400 casino games but a solid sportsbook as well. The majority of the games are various types of slots, but if you like table games, scratch cards, crash games and other speciality titles, you’ll find a generous selection of those too. There’s a good live casino on offer, of course.
To make sure you get off to the best possible start, Lizaro offers a no-sticky welcome bonus with a low wagering requirement. After that there are weekly match bonuses and free spins, cashback across all gaming verticals, a bonus shop, a VIP club and dedicated betting bonuses.
The website for this online casino is fully localised and uses local currency. They’ve also made sure to offer deposit and withdrawal methods that actually work in practice. If you need help, customer support is always available.
This online casino is best suited to players who value a solid game selection and plenty of regular bonus offers.
| 🎁 Casino welcome bonus | 100% up to €2,500 |
| ♻️ Bonus structure | No-sticky |
| 🔑 Wagering requirement, casino bonus | 20x (d+b) |
| 🎰 Free spins | 100 |
| ⚽️ Sports welcome bonus | 100% up to €100 |
| ♻️ Bonus type | Match bonus |
| 🔑 Wagering requirement, sports bonus | 6x (d+b) |
| 🎲 Number of games | 14,400+ |
| 💳 Deposit methods | Visa, Mastercard, Revolut, Paysafecard, Skrill, Neteller, MiFinity, crypto |
| 🏧 Withdrawal methods | Visa, Mastercard, Bank transfer, Skrill, MiFinity, crypto |
| 💲 Currency | EUR |
| 📝 Licence | Costa Rica |
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Bonuses and promotions at Lizaro
Lizaro runs a well-developed bonus programme designed to reward both new and already active players. You can expect a welcome bonus, weekly reload bonuses, cashback and more. There are also rewards from the bonus shop and the VIP club.
Welcome bonus for new players
Players who sign up and create a new gaming account can claim a four-part welcome bonus. This package gives you up to €16,000 in bonus money and 350 free spins, broken down as follows:
- 1st deposit: 100% bonus up to €2,500 + 100 free spins
– min. deposit: €20 - 2nd deposit: 100% bonus up to €3,500 + 50 free spins
– min. deposit: €20 - 3rd deposit: 50% bonus up to €6,000 + 50 free spins
– min. deposit: €20 - 4th deposit: 100% bonus up to €4,000 + 150 free spins
– min. deposit: €20
It’s great that Lizaro offers a bonus on all four of your first deposits, and players will also appreciate that three of them double your money. That’s a good deal, as many casinos with similar welcome bonuses tend to offer a lower match percentage on several of the deposits. It’s another plus that all free spins are credited at once rather than being spread out over several days.
A no-sticky bonus that doubles your money is always a good offer, and one we’re happy to recommend claiming.
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Bonus terms for the Lizaro welcome bonus
The bonuses at Lizaro are no-sticky, so you always start out playing with your own money. Only if you lose that will you start playing with the bonus funds. Those funds can be withdrawn once you’ve completed the wagering requirement of 20x bonus and deposit. For free spin winnings, the wagering requirement is set at 40x. You need to complete the necessary playthrough within 10 days and with a maximum stake of €100 per round. The cap on how much you can withdraw in winnings is 10x the bonus amount for the match bonus, and either €50 or €100 for the free spin bonus, depending on whether you received more or fewer than 50 spins.
Alternative welcome bonuses
If sports betting is what interests you, you can opt for the sports welcome bonus instead. It’s designed for players who want to bet on sports rather than play casino games. Note that you can only claim one welcome bonus, and choosing the sports option gets you the following offer:
Sports welcome bonus:
- 1st deposit: 100% bonus up to €100
– min. deposit: €20
The betting bonus comes with a wagering requirement of 6x bonus and deposit. You have to complete the wagering on win/lose singles with minimum odds of 2.00 or win/lose accumulators with odds of 1.50 or higher. €50 is the maximum you can stake per bet.
Ongoing promotions and loyalty programme
The promotions page gives you a complete overview of every ongoing offer at Lizaro. Casino players can claim two deposit bonuses each week, awarding either bonus money or free spins. There are dedicated sports betting bonuses too, and you can use the tabs on the promotions page to see what’s available for each gaming vertical. All game types can qualify for cashback as well, either daily or weekly.
The vast majority of bonuses at Lizaro follow the general bonus terms, meaning a wagering requirement of 35x (d+b) or 40x (b). The maximum stake you can play with is €100, and most bonuses have no cap on how much you can convert from bonus money into real money. Some promotions may work differently, though, so make sure you read the bonus terms before accepting an offer.
Instead of a traditional loyalty programme with tiers, Lizaro keeps things simple with a bonus shop. As you play you’ll collect coins, which can then be exchanged for various bonuses in the shop. You can choose between bonus money, free spins and free bets, and there are bonuses at different values. That means you’re not just rewarded for your play, you also get to pick the bonus you actually want.
All players automatically become members of the Lizaro VIP club, where there are five levels to climb by playing at the casino. It’s from level 2 that you start getting perks worth noting, as that’s when you can qualify for daily cashback on casino games. Other benefits you can work your way up to include higher withdrawal limits, exclusive bonuses and a VIP manager.
Deposits and withdrawals at Lizaro
Both fiat methods and cryptocurrency are accepted at Lizaro, and they offer a decent range of payment options. The most popular methods among players include Visa, Mastercard, Revolut and MiFinity. Most deposit methods also come with flexible transaction limits, so cautious players and high rollers alike can deposit as much or as little as they want.
The only payment methods with somewhat high minimums are certain cryptocurrencies, and Bitcoin in particular. The minimum deposit is €30, while withdrawals can only be sent back to your Bitcoin wallet if you’re taking out at least €70. You’ll find more on transaction limits and expected processing times for the most popular payment methods in the table below.
| Payment method | Limits | Transaction time | Limits | Transaction time |
|---|---|---|---|---|
| Deposit | Withdrawal | |||
| Visa & Mastercard | €12 – €2,000 | Instant | €13 – €3,000 | 1–3 days |
| Paysafecard | €12 – €1,100 | Instant | – | – |
| Revolut | €12 – €2,000 | Instant | €11.50 – €5,500 | 1–3 days |
| Skrill | €11.50 – €5,500 | Instant | €11.50 – €5,500 | Instant |
| Neteller | €11.50 – €5,500 | Instant | – | – |
| MiFinity | €12.50 – €2,375 | Instant | €12.50 – €2,375 | Instant |
| Bank transfer | – | – | €11.50 – €5,500 | 1–3 days |
| Bitcoin | €30 – unlimited | 5–30 minutes | €70 – €5,000 | 5–30 minutes |
| Ethereum | €11.50 – unlimited | 5–30 minutes | €25 – €5,500 | 5–30 minutes |
| USD Coin | €11.50 – unlimited | 5–30 minutes | €25 – €5,500 | 5–30 minutes |
Withdrawals, verification and payout limits at Lizaro
Winnings should always be withdrawn back to the same payment method the winning deposit came from. An alternative withdrawal method can only be used in cases where that isn’t possible. How much you can withdraw then depends on your VIP level, which is calculated based on your stakes over the last 90 days. The current withdrawal limits are shown here:
| VIP level | Withdrawals per day | Withdrawals per month |
|---|---|---|
| 1 | €500 | €7,000 |
| 2 | €500 | €10,000 |
| 3 | €800 | €12,000 |
| 4 | €1,000 | €15,000 |
| 5 | €2,000 | €20,000 |
As you can see from the table, how much you can withdraw per day and per month is fairly limited. This is a significant drawback, particularly for high rollers who tend to make larger transactions. We should also point out that withdrawals can take a long time. Expect the payments department to process and approve withdrawals within 3 business days from when the withdrawal was registered or from the last approved one. You can have up to 3 pending withdrawals at the same time, which means it can take up to 9 days before they’re all approved.
Before your first withdrawal can be processed, you also need to verify your gaming account. You’ll be asked to upload ID, proof of address and possibly evidence that the payment methods you’ve used belong to you. You’ll receive detailed information about which documents are required and the criteria they need to meet when KYC verification is requested. To avoid unnecessarily long processing times or rejected documents, it’s important to make sure each one follows the specific requirements. For instance, all four corners of your ID must be clearly visible and your proof of address must have been issued within the last three months.
The games at Lizaro
Lizaro is both an online casino and a betting site, so there’s something here to suit most people. In the casino you can choose from more than 14,400 games supplied by 136 developers. To find games, you start by picking between Casino, Live Casino, Jackpots, Sports, Live Betting and Virtual Sports in the main menu. You’ll then see further categories in the relevant game lobby.
With a selection this large, the variety is naturally good. Most of the casino games are slots, but you’ll also find scratch cards, table games with and without a live dealer, crash and mines games, plinko, bingo, keno and other speciality titles. Lizaro is also good at adding new games as soon as they’re released by the providers they work with.
Game providers
Having 136 game providers on board means Lizaro has chosen to offer games from almost every casino game supplier out there. That gives you a good chance of finding your favourite titles. Not absolutely every provider is included, though, and some of the missing ones are among the most popular with players. Neither Evolution, NetEnt nor Big Time Gaming is here.
Even so, there are plenty of developers represented, and the ones listed as most popular are Penguin King, Pragmatic Play, Playson, Hacksaw Gaming and 3 Oaks Gaming. We should also mention some of those with the most games, such as Playtech, Spinomenal, Yggdrasil and VoltEnt (formerly Wazdan).
Slots and jackpot games
11,600 of the games at Lizaro are slots of one kind or another. The vast majority are modern video slots, which come with a range of bonus features and game mechanics. There are plenty of slots with the bonus buy feature and the Megaways mechanic, for example, and these sit in their own game groups. There are of course several classic slots available too if you prefer simpler games.
1,500 of the games at Lizaro offer a jackpot. It’s a mix of fixed and progressive jackpots, and although all the jackpot games are spread across many different categories, they aren’t grouped by jackpot type. There are some big titles among the progressives, but unfortunately none of the very biggest jackpot prizes in online slots are available here. You won’t find the major games from Games Global, NetEnt or Yggdrasil in this selection.
Live casino and table games
Playtech, Pragmatic Play, Stakelogic, ICONIC21, OnAir Entertainment and BetGamesTV are some of the studios featured in the Lizaro live casino. In total they’ve put together a selection running to more than 600 titles across table games and game shows. The games are well categorised, so you can easily find the ones you like best.
The game types that dominate the live casino are blackjack and roulette. These come in many different versions, from classic to more modern interpretations. On top of that there’s a good selection of baccarat, poker, dice games and other card games. Game shows are among the most popular live titles too.
Sports betting and odds
The sportsbook lets you bet on sports from all over the world. The list of sports runs to 23, though this includes esports and politics. Several major tournaments and leagues are listed separately as well, so you can find the most popular events. You can bet both pre-match and live, and on the bet slip you can choose between singles, combos and system bets.
Virtual sports are part of the sportsbook too, and this section lets you bet on RNG-generated fixtures. Football, ice hockey, basketball and cricket are the four sports with odds available. You can also follow these simulated matches live.
Licence, security and responsible gambling
The licence Lizaro operates under was issued in Costa Rica. This isn’t a gambling licence but a corporate one, meaning Lizaro has permission to offer online gambling services. The Costa Rica licence isn’t tied to any gambling authority, however, so there’s no external body regulating or monitoring the operation. For players, that’s a serious drawback, since much of what makes safe online casinos safe comes down to licensing requirements.
Lizaro states in its terms and conditions that it follows many of the industry standards for security, such as keeping player deposits separate from its own operating accounts. But again, no authority checks whether this is actually done.
What we do know about security here is that the games come from licensed developers, so we trust that they’re fair. We also didn’t spot any shortcomings when it came to data security.
Responsible gambling has its own page at Lizaro, and it’s well worth reading through. It provides a fair amount of information on how to keep your play in check and also links to a few support organisations.
While the theoretical help is there, practical help is in short supply at Lizaro. They offer no way to set limits for deposits, losses, wagering or session length. The only thing they mention is that you can contact customer support by email if you want to self-exclude from the casino.
User experience and mobile play
Lizaro has a user-friendly website, so you’ll quickly find your way to the services and games you want. We also like that the site is fully localised and uses local currency. The best part is probably the game categorisation, as the casino is well organised with every game sorted by type. We’d also give extra credit to the help centre, which is far more usable than what we’re used to from other online casinos.
Playing from mobile is no problem either. You use the regular website through your mobile browser, and the casino is optimised so that usability stays as good as possible whatever device you play from. As long as you have a stable connection, the site loads quickly. You always have access to the same games and services from desktop, tablet and mobile alike.
Customer support at Lizaro
Customer support at Lizaro is open around the clock, so you can always get help quickly. For almost immediate contact with an agent, use the live chat. When we tested it, we never waited more than a minute for a reply. You can send an email instead if you prefer, but in our experience it can take a few hours to hear back.
Our customer support test ran across several gaming sessions, and we got in touch five times in total. Each time we asked for help or information on a range of topics, to build the clearest possible picture of the knowledge, friendliness and response times of the various agents we dealt with. The topics we covered included KYC verification, withdrawals and payment methods, responsible gambling and security. Our general impression was that the help was good and that the agents did their best to answer all our questions. Some of the replies were clearly pre-written responses for a given topic, but following up got us more personal attention.
How we tested Lizaro
We tested Lizaro using Kingbonus’s standard methodology for online casinos. This thorough casino test is purpose-built to evaluate a casino from a player’s perspective. Below we’ve briefly described how some of the most important aspects were tested.
- Terms and registration: When we signed up as a new player, we had to confirm we’d read the full terms and conditions, so that’s exactly what we did. We paid particular attention to rules and conditions that deviate from the industry standard or that are unnecessarily unfavourable to players.
- Welcome bonus: We claimed all four parts of the welcome bonus. We noted how the bonus works in practice to make sure it matches what the terms state. We then went through all the ongoing promotions and other bonus offers, including the general bonus terms.
- Deposits, withdrawals and KYC: We deposited five times at Lizaro, using three different payment methods: Revolut, MiFinity and Ethereum. We made one withdrawal to MiFinity and also completed a KYC verification.
- Games and casino lobby: The entire game catalogue was examined, including all game providers. We evaluated each gaming vertical, looking at both overall volume and variety. Throughout the testing period we also kept an eye on how many new games launched each week.
- Customer support: We contacted customer support three times via live chat and twice by email. We asked questions of varying difficulty to test the agents’ knowledge, while noting response times and how helpful they were.
- Responsible gambling tools: Since self-exclusion is the only tool on offer, we weren’t able to test this feature. That left us asking customer support for advice and reading through the responsible gambling page.
Who is Lizaro best suited to?
Lizaro is a casino site that can be a good option for some players, but it’s certainly not a strong first choice for everyone. Here’s our assessment:
Best suited to:
- Players who want a big selection of both casino games and sports betting
- Players who like having plenty of different bonuses to choose from
- Players who value a broad range of payment methods
Less suitable for:
- Players who want fast withdrawal processing and higher payout limits
- Players who care about security and licensing
Our verdict and rating for Lizaro
Lizaro is an online casino with plenty of good qualities. We’re particularly pleased with the large game selection and the extensive bonus programme. The website is well localised and just as user-friendly on large and small screens alike. We were also happy with customer support, and we appreciate that so many solid payment methods are supported.
There are drawbacks at Lizaro too, and they centre on withdrawals and security. On the withdrawal side, the daily and monthly limits are low and processing times are very long. On security, it’s disappointing that the casino isn’t licensed by a gambling authority and that it offers no responsible gambling tools.
Frequently Asked Questions
What gambling licence does Lizaro operate under?
How can I be sure Lizaro is a safe online casino?
What types of games are available at Lizaro?
Which payment methods can I use for deposits and withdrawals at Lizaro?
Does Lizaro have ongoing promotions I can claim?
How long do withdrawals take at Lizaro?
How can I contact Lizaro customer support?
How does KYC verification work at Lizaro?
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