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Lucky Spins Review
Lucky Spins is a fairly well-known online casino. Here you can choose from more than 8,600 casino games, ranging from slots and jackpot games to crash games and live dealer games. A full 113 game providers have helped create a game library with varied game types to suit every player.
If you create a player account at Lucky Spins via the link on this page, you can claim an exclusive welcome bonus. This is no-sticky and will both double your money and give you free spins. Later in your casino journey at Lucky Spins, you can expect to be contacted with bonus offers and various promotions, usually via email. They also have a regular weekly cashback bonus.
Customer support here is open around the clock, so you get access to quick help. For deposits and withdrawals, you can use both fiat and cryptocurrency, and the currency you use is EUR. The website is also available in multiple languages.
With a secure gaming licence, Lucky Spins is a safe online casino that can suit many players, but is particularly well suited for those who prefer to play with real money without bonus requirements.
| 🎁 Exclusive welcome bonus casino | 100% up to €1,500 |
| ♻️ Bonus structure | No-sticky |
| 🔑 Wagering requirement casino bonus | 35x |
| 🎰 Free spins | 200 |
| 🎲 Number of games | 8,600+ |
| 💳 Deposit methods | Visa, Mastercard, Revolut, Paysafecard, Skrill, Neteller, crypto |
| 🏧 Withdrawal methods | Bank transfer, crypto |
| 💲 Currency | EUR |
| 📝 Licence | Curacao Gaming Control Board |
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Bonuses and Promotions at Lucky Spins
As a new player, you can claim a casino bonus made only for new members of the casino. Of course, you’ll also be able to take advantage of various offers later in your casino journey. We’ve looked into what kind of offers Lucky Spins has.
Welcome Bonus for New Players
Only via this page, at Kingbonus, can you claim an exclusive welcome bonus. This is no-sticky and will both double your money and give you free spins. Here’s the offer:
- 1st deposit: 100% bonus up to €1,500 + 200 free spins
– min. deposit: €20
Your 200 free spins are credited once you’ve made your deposit. You can activate them by going to the “rewards” section of your player account. The spins are given on the slot Book of Dead from Play’n GO, which is one of the most played slots of all time. The spin value is €0.10 per spin, so the total value of this part of the welcome package is €20.
What makes this exclusive welcome bonus good and worth claiming is that it’s no-sticky. This bonus mechanic ensures that your own money isn’t tied to the rules for the bonus money. Beyond this, it’s also good that you can get all 200 free spins as long as you deposit at least €20.
Lucky Spins’ exclusive welcome bonus offers good value for money, as it doubles your money and gives you all the available free spins for just the minimum deposit.
Bonus Terms for the Lucky Spins Welcome Bonus
The wagering requirement for the welcome bonus is 35x, and you only start wagering after you’ve lost your own money, if it comes to that. If you win from your own money, you can instead cancel the bonus and withdraw the winnings. While playing with bonus money, the maximum allowed bet is €5 per round. There’s no cap on how much you can potentially win from the bonus.
Ongoing Promotions and Loyalty Programme
There’s of course a promotions section on the Lucky Spins website. There they sometimes list various time-limited promotions and different tournaments. There aren’t all that many regular ongoing offers, however.
One offer you can claim every week is a cashback that gives 10% of your net losses back. This offer only applies to deposits made on Thursdays, and the bonus amount will be paid out the next day, on Friday. This bonus comes with a wagering requirement of 10x.
For other offers, you’ll need to accept communication via email or SMS. Lucky Spins will then send you offers for casino bonuses, based on your player segment. There’s no loyalty programme or official VIP club, but high rollers can still get bonuses that are dedicated and tailored to them.
Deposits and Withdrawals at Lucky Spins
Lucky Spins accepts both fiat methods and cryptocurrency. You can use regular bank cards, debit cards from Revolut, e-wallets, prepaid vouchers, or various digital currencies. Your account currency will be EUR regardless, unless you choose a different one at sign-up. For withdrawals, however, there’s a more modest selection, as you can only choose between bank transfer and transfer to your crypto wallet.
The transaction limits for deposits at Lucky Spins are good, as the minimum amount you can deposit is €10 with selected payment methods. The maximum limits are also generally high, so they should be well suited to high rollers. For withdrawals, however, the minimum amount is high if you use a bank transfer. For cryptocurrency, it’s possible to withdraw less, and this may suit cautious players better. More information about available methods and applicable transaction limits and times can be found in the table below.
| Payment method | Limits | Transaction time | Limits | Transaction time |
|---|---|---|---|---|
| Deposit | Withdrawal | |||
| Visa & Mastercard | €15 – €2,500 | Instant | – | – |
| Paysafecard | €10 – €100,000 | Instant | – | – |
| Revolut | €15 – €2,500 | Instant | – | – |
| Skrill | €10 – €100,000 | Instant | – | – |
| Neteller | €10 – €100,000 | Instant | – | – |
| Bank transfer | – | – | €40 – €100,000 | 1–3 days |
| Cryptocurrency | €15 – €400,000 | 5–30 minutes | €15 – €400,000 | 5–30 minutes |
Withdrawals, Verification, and Payout Limits at Lucky Spins
Lucky Spins is a fast-payout casino, as you can generally expect a processing time of 24 hours or less. Only under special circumstances can it take up to 48 hours. The daily, weekly, and monthly withdrawal limits are also fairly good compared to other online casinos.
However, they have a cap on how much you can win per day, and this limit is set at €100,000. Jackpot wins are exempt from this rule, and true VIP players can also get exceptions from this limit. The standard withdrawal limits can be seen in this table:
| Withdrawals per day | Withdrawals per week | Withdrawals per month |
|---|---|---|
| €5,000 | €20,000 | €50,000 |
For your withdrawal to be processed, you’ll first need to verify your player account. This is something that must be done so the casino knows who they’re receiving money from and who they’re paying money out to. That’s why you’ll need to upload images of an identification document and proof of address. If you use fiat methods, you’ll also be asked to verify that the payment methods belong to you.
The requirements set for KYC documents are strict, so it’s important that you carefully follow the instructions for each document. For example, all four corners of your ID must be visible in the image, and the proof of address must be issued within the last three months. You’ll also receive detailed information about what should be shown in the images to be approved as confirmation of ownership of payment methods.
Games at Lucky Spins
Lucky Spins has just over 8,600 casino games, which is a fairly usable selection, even though it’s smaller than what many other casinos can boast. Casino and live casino are the only two gaming verticals, so sports betting, bingo, and other forms of gambling aren’t offered here. In the casino menu, there are many different categories, with the groupings created based on both game type and various features and mechanics.
Even though slots make up the vast majority of the selection, there are also other game types. You can find RNG table games, crash and mine games, jackpot games, and other specialty games. We think the variety is fairly good, mostly thanks to there being a full 113 game providers at Lucky Spins. In addition to the RNG games, there’s also a strong live casino, where you can play 600 games from the best live studios.
Game Providers
There are 113 game providers at Lucky Spins, which is a fairly decent number compared to other online casinos. They’ve chosen to include both the big providers with several hundred games in their portfolio and also smaller providers that have only launched a handful of games. This gives good variety, so everyone should be able to find some games they like.
If you go to the search function in the casino, you can select “studios,” and you’ll then see the full list of providers. Some of those listed at the top are Relax Gaming, Inspired, Hacksaw Gaming, Push Gaming, Play’n GO, and Evolution. Most of the other popular favourites are also included, such as Pragmatic Play, NetEnt, and Playtech. By clicking on one of the studios in the list, you can see all the games offered from the selected provider.
Slots and Jackpot Games
Slots dominate the selection, and you can find these games in every genre. If you prefer classic slots, you’ll find plenty of these, with the most popular placed in the category called Local Favourites. Other categories that can be exciting to explore, if you like more modern video slots, include New Releases, Bonus Buy, Popular Games, Megaways, and Epic Wins Over 10,000x.
Jackpot games have also been given their own category, where you’ll find 38 different games. These include some of the world’s very biggest progressive jackpots, as many of the titles are part of the Mega Moolah series. A nice feature at Lucky Spins is that the games are marked with the amount that’s in the pot.
Live Casino and Table Games
There are 600 live dealer games at Lucky Spins, supplied by several studios. Some worth mentioning include Evolution, Pragmatic Play, Playtech, Ezugi, OnAir Entertainment, TVBet, BetGamesTV, and Stakelogic. With so many good providers, the Lucky Spins live casino has a varied selection. If you want to see the complete selection of available games, you can head into the lobbies of the various studios.
In terms of game types, all the popular variants are covered. The live casino menu lists the categories Popular Live Games, Game Shows, Roulette, Blackjack, Baccarat, Dice Games, Live Poker, Lottery, TV Games, Other Live Games, Live Studio Collection, and All Games. You’ll find both traditional and modern variants of all the table games, so you can choose the game you’re most interested in.
Licence, Security, and Responsible Gambling
White Star BV is the company that owns and operates Lucky Spins, and they’re licensed by the gaming authority in Curaçao. At the bottom of the website, you can see the logo of the Curacao Gaming Control Board, and by clicking on it you’re taken to the licence validator. There you’ll see the licence number, which is OGL/2023/159/0076, and you can see that it’s valid and active.
The Curaçao licence is one of the safest gaming licences to play under. The requirements that must be met by an operator to get this licence are fairly strict, and include separation of the casino’s and players’ funds, fair play, responsible gambling procedures, and verification of player accounts.
Lucky Spins has created a dedicated page for responsible gambling, where you’ll find information about how you can make sure you play within responsible limits. For players with gambling problems, they’ve also included a link to support organisations.
In terms of responsible gambling tools, Lucky Spins has only two: time out and self-exclusion. So you can pause or close your account. Unfortunately, they don’t offer any option to just limit your play, such as a deposit or loss limit. This is disappointing, and we hope this is something they implement over time.
User Experience and Mobile Play
The website itself is user-friendly, and you won’t have any trouble finding your way around. You can easily find both games and other services, such as the cashier and your player profile. The only thing that’s a little cumbersome is finding the live chat to contact customer support. The fact that the site supports EUR as a currency is of course also a clear advantage.
The user experience is mostly the same from both computer and mobile. The site will adjust to fit your screen size, so navigation remains as intuitive as possible even from a small screen. When we tested the casino and various games from mobile, the site and games loaded quickly, and we experienced no extra loading time or stuttering.
Customer Support at Lucky Spins
If you need help, you can get it via live chat and email, and customer support is open around the clock. To get in touch with a support agent, you first need to go to the help section on the site. There you can select a question, and below the answer you’ll then find the option to contact customer support. If you choose the chat, you can expect almost immediate help, but if you choose email, it can take a little longer before you get a reply.
To ensure a thorough test of Lucky Spins, we contacted customer support five times; three times via chat and twice via email. We alternated between simple and more difficult questions, to assess both the agents’ knowledge and how willing they were to go a little further to find answers for us. Topics we covered included responsible gambling, bonus terms, and KYC and withdrawal processes. The help we received was generally good, but some of the answers we got were clearly templates that weren’t necessarily optimised for our specific question.
How We Tested Lucky Spins
We tested Lucky Spins using Kingbonus’ standard methodology for online casinos. This is a carefully designed methodology that ensures a casino test covering 24 elements that are crucial to the gaming experience. Some of the main aspects of the test are:
- Terms of service and registration: We started by reading all the applicable rules and terms, and measured them against the industry standard. Accepting the rules is also part of the requirements for creating a player account, and this was also something we did.
- Welcome bonus: We used our own link to sign up, and thus got access to the exclusive bonus. We made a deposit of €50 and checked that the experience matched the applicable bonus terms.
- Deposits, withdrawals, and KYC: We tested several deposit methods, and the ones we used were Mastercard, a Revolut card, Bitcoin, and Tether. We made one withdrawal, to a Bitcoin wallet, and also completed a full KYC verification.
- Games and casino lobby: The complete game portfolio was reviewed, and we looked at both the categories and the list of game providers. Some of what we examined was the variety of game types, volatility, and various features.
- Customer support: We contacted customer support five times, and we varied between simple and complicated questions. We covered several topics, such as bonus terms, responsible gambling, and the process for making withdrawals. The purpose was to evaluate knowledge, response time, and friendliness.
- Responsible gambling tools: We read thoroughly through the responsible gambling page, and also asked customer support for more information about activating and lifting the account’s pause and exclusion function.
Who Is Lucky Spins Best Suited For?
Lucky Spins is a casino site that’s well suited to quite a few players, but not all. Our assessment of who this online casino suits best and less well can be found here:
Best suited for:
- Players who prefer to play with their own real money
- Players who are exclusively interested in casino games
- Players who prefer a user-friendly website
Less suitable for:
- Players who want a wider selection of different game types
- Players who want regular and recurring casino bonuses
Our Verdict and Rating of Lucky Spins
Our Lucky Spins review has shown that this is a safe and reputable online casino. We’re particularly pleased that the welcome bonus is no-sticky, that the website is user-friendly, and that the gaming licence is secure. Fast withdrawals and relatively high daily, weekly, and monthly withdrawal limits are also a big advantage, especially for high rollers.
There are downsides here too, and first we should mention that there’s a very limited selection of withdrawal methods. The fact that there’s a daily cap on winnings is also a drawback. What will perhaps affect the most players is the lack of ongoing bonus offers. In addition, we should mention that the game selection only holds about half of what the big casinos offer.
Overall, it’s a good recommendation from us, as long as you’re aware of the casino’s limitations.
Frequently Asked Questions
Which gaming licence does Lucky Spins operate under?
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What types of games are available at Lucky Spins?
Which payment methods can I use for deposits and withdrawals at Lucky Spins?
Does Lucky Spins have ongoing promotions I can take part in?
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How is KYC verification carried out at Lucky Spins?
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