Review of LevelUp
LevelUp is a well-established online casino, having been available to players since 2020. However, they have recently undergone an upgrade, refreshing their bonus program, game selection, and even adding a sportsbook. When you sign up here, you can first look forward to a welcome package of up to €8,000, followed by free spins without wagering in the loyalty program. In terms of games, you have more than 12,000 to choose from, including an impressive live casino. Find out more by reading our full LevelUp review.
| 🎁 Welcome Bonus Casino | 100% up to €2,000 |
| ♻️ Bonus Structure | Sticky |
| 🔑 Wagering Requirement Casino Bonus | 35x |
| 🎰 Free spins | 100 |
| 🎲 Number of Games | 12.000+ |
| 💳 Deposit Methods | Visa, Mastercard, Maestro, MiFinity, Crypto |
| 🏧 Withdrawal Methods | MiFinity, crypto |
| 💲 Currency | EUR |
| 📝 License | Curacao Gaming Control Board |
Test of LevelUp Casino Welcome Bonus
If you take full advantage of LevelUp’s welcome bonus, you can receive up to €8,000 in bonus funds, 350 free spins, and €60 in free bets. In other words, there’s plenty to claim for both casino games and sports betting. The welcome package is spread over your first four deposits as follows:
- First deposit: 100% bonus up to €2,000 + 100 free spins + €6 free bet (bonus code: LVL1)
- Second deposit: 100% bonus up to €2,000 + 75 free spins + €12 free bet (bonus code: LVL2)
- Third deposit: 100% bonus up to €2,000 + 75 free spins + €18 free bet (bonus code: LVL3)
- Fourth deposit: 50% bonus up to €2,000 + 100 free spins + €24 free bet (bonus code: LVL4)
Note that a minimum deposit of €20 is required for each bonus. Your free spins are granted on the following slot games: Pompeii Gold: Rapid Link from Netgame, Coin Win: Hold The Spin from Gamzix, Buffalo’s Wealth from 1spin4win, and Hellfire Joker from Slotopia.
How to Claim the LevelUp Welcome Bonus
You can easily claim the LevelUp welcome bonus by following these steps:
Step 1: Visit LevelUp’s Website
The first thing you need to do is visit the LevelUp website. Click on the orange button on this page labeled “Claim Bonus”, and you’ll be redirected there. If you are not automatically redirected, you may need to disable AdBlock and try again.
Step 2: Sign Up
When you’re ready to sign up at LevelUp, simply go to the registration page. There, you’ll need to enter your email address and create a password, as well as provide details such as name, address, mobile number, gender, and date of birth.
Step 3: Make Your First Deposit
Once you’re logged into your new gaming account, go to the cashier to make a deposit. Choose your amount and payment method, but don’t forget to enter the bonus code LVL1 before completing the transaction. Also, make sure to deposit at least €20 to activate the bonus.
Step 4: Activate the Welcome Bonus
Once your deposit is complete, you can start playing to meet the wagering requirements. Head to the game lobby to find the game you want to try your luck on. Remember that your free spins and free bets must be activated separately from your gaming account.
Terms and Conditions for the Welcome Bonus
Just like any other casino bonus, the LevelUp welcome bonus comes with a set of terms and conditions you need to follow. These are fairly standard, so nothing too complicated. The first thing to note is that a minimum deposit of €20 is required to claim a bonus. Below, we’ll go through the most important rules.
Wagering Requirements
The wagering requirement for the bonus is 35 times the bonus amount you receive. This requirement applies to both the match bonus and free spins. Only after completing the wagering requirement will the bonus funds be converted into real money that can be withdrawn. This requirement aligns with industry standards, which is a good thing.
Maximum Bet
As long as you have an active bonus on your account, the maximum allowed bet is €5 per round. This includes any use of gamble features. Betting more than this amount may result in the bonus and all associated winnings being voided and removed from your account.
Maximum Winnings
For the match bonus, there is no limit on how much you can win or withdraw. Any winnings you earn can be cashed out. However, for free spins, there is a maximum winnings cap of €50. If you win more than this amount, the excess will be removed from your account before you can make a withdrawal.
Other Bonus Offers at LevelUp
If you’re looking for more casino promotions after claiming your welcome package, check out the promotions page at LevelUp. Here, you’ll find various types of bonuses and campaigns, such as rewards for following their social channels or referring a friend. However, the highlight of their promotions is the Cash Drop, which we’ll take a closer look at below.
Daily Cash Drop
Seven times a day, LevelUp casino hosts a cash drop event. All you need to do is play any game in the casino with a minimum bet of €0.50 per round. By doing so, you’ll be entered into a random draw, where €150 is given away. There is no limit on how many times you can win in this promotion, as it runs continuously.
Wagering Requirements for Cash Drop
The best part about the prizes you win in the LevelUp Cash Drop is that these are wager-free bonuses. The amount you win is paid out as real money, which you can withdraw immediately if you choose.
Maximum Bet
Since the rewards from this promotion are not bonus funds but real cash, there are no restrictions on how much you can wager with the money you win.
Maximum Winnings
There are no limits on how much you can win from a cash drop prize. Any winnings can be withdrawn as soon as you request a payout.
Loyalty Program
Once you sign up at LevelUp, you’ll automatically be part of their loyalty program. The program features different levels, each with unique challenges. By completing these challenges, you can win free spins.
Wagering Requirements for Free Spins
The winnings from your free spins are subject to a 15x wagering requirement. Only after meeting this requirement will you be able to request a withdrawal.
Maximum Bet
While wagering your bonus, the maximum allowed bet is €5 per round. Betting more than this may result in bonus cancellation, and your winnings could be removed from your account.
Maximum Winnings
The maximum amount you can win from no-deposit free spins received as a loyalty bonus is €1,000. If you win more than this, the excess amount will be removed from your account before you can request a withdrawal.
VIP Club
LevelUp’s VIP Club has three tiers: Gold, Diamond, and Platinum. Each level unlocks new perks, including:
- Up to 10% cashback
- Exclusive bonuses
- A personal VIP manager
- Personalized withdrawal limits
Additionally, you can exchange earned loyalty points for bonus funds. The higher your VIP level, the better the exchange rate you’ll receive.
Payment Methods
The deposit page at LevelUp will display all available payment methods. You can choose your preferred option, and regardless of which one you select, there are no transaction fees from the casino’s side. Below, we’ll take a closer look at the different methods available and their transaction limits.
Visa, Mastercard & Maestro
If you choose to use a Visa, Mastercard, or Maestro payment card, you can make deposits starting from €10 per transaction. The maximum deposit limit is €4,000.
💡 Note: You may need to select an alternative withdrawal method, as not all bank cards support withdrawals. Also, keep in mind that the minimum deposit required to claim a bonus is often €20.
MiFinity
With the MiFinity e-wallet, you can easily make both deposits and withdrawals at LevelUp. The minimum deposit amount is €20, while the maximum is €4,000. For withdrawals, the minimum amount is also €20.
Cryptocurrency
LevelUp supports six different cryptocurrencies: Bitcoin Cash, Bitcoin, Dogecoin, Ethereum, Litecoin, and Tether. Each of them has different minimum deposit limits based on the value of the currency. In addition to using these cryptocurrencies for deposits, you can also make withdrawals back to your crypto wallet, with a minimum withdrawal amount of €10.
The History of LevelUp Casino
LevelUp is an online casino that was launched in 2020 and is operated by Dama N.V., one of the largest gaming companies in the world when it comes to online gambling destinations. Through Dama N.V., LevelUp holds a gambling license from the Curacao Gaming Control Board.
Initially, LevelUp only offered casino games, but in recent years, they have also launched a sportsbook to cater to a wider range of players. The platform attracts users from various countries and has dedicated pages for players in Australia, Canada, Germany, Ireland, Norway and New Zealand.
Game Selection
LevelUp offers an impressive and extensive selection of games, with a catalog of over 12,000 games. This is a significant increase since our initial review in 2023 when the casino had just over 5,000 casino games. Now, with 99 game providers, they have more than doubled their game library. If you’re looking for more than just casino games, you can also explore a large sportsbook, offering both pre-match and live sports betting.
Navigating the game selection at LevelUp is simple. Head over to the game lobby, where you’ll find different subcategories based on game types, such as slots and jackpot games. There are also general groupings like trending games, popular games, and new releases to help you discover exciting titles.
Game Providers
With 99 game providers, LevelUp offers both big-name developers and smaller, niche studios. You can try games from Avatar UX, Push Gaming, Nolimit City, Print Studios, or Swintt, among many others. If you have a favorite provider, you can use the filter feature to display the complete selection from that specific developer.
Slot Machines at LevelUp Casino
LevelUp boasts nearly 10,000 slot games, and if you want to browse them all, check out the slots category. Here, you’ll find everything from innovative and feature-rich video slots with unique mechanics and bonus features to classic, simple slot games for a more traditional experience.
If you’re looking for slot game recommendations, check out the Top Games category. Currently, you’ll find popular titles such as Book of Dead, Gates of Olympus, Big Bass Splash, Legacy of Dead, and Book of the Fallen.
Jackpot Games at LevelUp Casino
If you’re aiming for a jackpot win, LevelUp offers a dedicated jackpot games category. With over 1,800 games, you’ll find a mix of fixed jackpots and progressive prize pools. Identifying the different jackpot types is simple—progressive jackpots are clearly marked with the current prize amount displayed on the game icon.
Many of the biggest jackpot games are available at LevelUp, including Mega Moolah, Dragon Chase, and WowPot. If you have a favorite jackpot game, you can search for it by name to find it quickly.
Roulette at LevelUp
In the table games section of the menu, you’ll find a dedicated category for RNG roulette. There are 21 roulette games available, offering various versions to choose from. Try your luck with European Roulette, American Roulette, or Mini Roulette.
If you prefer to play roulette with a live dealer, LevelUp offers even more exciting variations in addition to the classic roulette games. Some standout options worth trying include Gravity Auto Roulette, Lightning Roulette, and Red Door Roulette.
Blackjack at LevelUp
Blackjack also has its own category under table games, with 21 RNG blackjack variants available. Some of the most exciting versions include Atlantic City Blackjack, Blackjack Surrender, and European Blackjack.
Live dealer blackjack comes in many variations at LevelUp’s live casino. Try popular versions such as Take Deal or Risk Blackjack, Gravity Blackjack, or Speed Blackjack for a more immersive experience.
LevelUp Live Casino
The live casino at LevelUp is extensive, featuring games from a variety of top-tier studios. You’ll find titles from Evolution, Pragmatic Play, BetGames, Ezugi, Lucky Streak, and Playtech. By entering the lobbies of each provider, you can explore over 1,000 different live games.
To make it easier to find the game type you enjoy the most, LevelUp’s live casino has categorized games into sections like roulette, baccarat, blackjack, game shows, and other games.
Sports Betting at LevelUp
Sports betting is a relatively new addition at LevelUp, allowing you to bet on a wide range of sports. The top-listed sports include football, handball, ice hockey, tennis, basketball, table tennis, and volleyball. In addition, there is a list of more than 60 other sports to explore.
You can enjoy both pre-match betting and live betting at LevelUp. If you choose to bet live, you can also follow the match via a stream or a match tracker for real-time updates.
Odds Bonuses
LevelUp offers a variety of betting bonuses and promotions. By visiting their promotions page, you’ll find free bet offers available five days a week. Don’t forget that free bets are also part of the welcome bonus, where you can claim a total of €60 in free bets, spread across your first four deposits.
Withdrawal Process at LevelUp Casino
Before requesting a withdrawal at LevelUp casino, you must check if you are eligible for a payout. This means ensuring that any bonus funds have been converted into real money by meeting the wagering requirements. If you played without a bonus, you must wager your deposit amount at least three times before the funds become available for withdrawal.
Once your funds are cleared for withdrawal, go to the withdrawal page. There, select the same payment method you used for your deposit, enter the amount you wish to withdraw, and confirm your request.
Once your withdrawal request has been submitted, LevelUp will process it. However, before they can approve the transaction, you must verify your account by uploading documents confirming your identity and address. In some cases, they may also request verification of your payment methods. This verification process only needs to be completed once, and future withdrawals will be processed faster.
As soon as your withdrawal is approved, the funds will be on their way to you. The transaction can take anywhere from a few minutes to a few hours to be completed.
Customer Support
If you need assistance at LevelUp, you can contact customer support at any time. In the main menu, you’ll find a headphone icon—clicking this will start a 24/7 live chat session.
Although they do have an email support option, the address is not displayed on the site, as players are primarily encouraged to use the live chat feature.
We tested the live chat, and the experience was quite positive. It took a few minutes to connect with an agent, but once we did, the support was efficient and helpful. The agents were friendly and professional, answering all our questions about bonuses and account verification without delays.
LevelUp also has a FAQ section, but it is relatively brief, covering only the most general questions.
How We Tested LevelUp Casino
To ensure a realistic and thorough test of LevelUp, we registered anonymously and used the casino just like a regular player would. Our evaluation took place over several months, and here’s an overview of what we did:
- Registration: We started by reviewing the terms and conditions before proceeding to create an account for our test.
- Bonuses: We claimed all four parts of the welcome package and also received free spins from the loyalty program. All bonus terms were carefully reviewed.
- Deposits & Withdrawals: We made six deposits, alternating between MiFinity and Tether. Additionally, we completed two withdrawals and verified our account.
- Game Selection: We explored the entire game catalog, focusing mainly on slots to quickly meet the wagering requirements for our bonuses.
- Customer Support: We contacted customer support via live chat four times, asking both simple and complex questions to assess the agents’ knowledge.
Responsible Gambling
LevelUp takes responsible gambling seriously, offering several tools to help you manage your gameplay. You can set account limits on a daily, weekly, or monthly basis for deposits, losses, and wagering. Additionally, you can limit your session duration to control playtime.
If you need a break, you can activate a cool-off period. For longer breaks or to permanently close your account, you can opt for self-exclusion. These settings, along with responsible gaming limits, are accessible in the account section when logged in.
For more details on responsible gambling tools and resources, visit LevelUp’s dedicated page on this topic. However, note that this page is only available in English.
Conclusion of Our LevelUp Test
LevelUp Casino is definitely a strong option for players who enjoy casino games and sports betting. We were most impressed by the game catalog, particularly in the live casino and sportsbook. The welcome bonus offering multiple bonus types is another plus, but the best part is that their bonus rules align with industry standards. Additionally, the inclusion of wager-free loyalty bonuses adds even more value.
Overall, we found very few downsides with LevelUp. Their services are solid, they take responsible gambling seriously, and customer support is easily accessible. The only area where we would have liked some improvement is in the availability of more fiat payment methods for deposits and withdrawals. Additionally, some parts of the website are not fully translated, which could be a minor inconvenience for some players.
Pros:
- Great selection of games across all categories, with the live casino and sportsbook being particularly impressive.
- Industry-standard bonus rules, plus wager-free loyalty rewards.
- Good customer support and several responsible gambling tools available.
Cons:
- The website is not fully translated, with some sections still in English.
- For fiat payment methods, only card payments and the MiFinity e-wallet are supported.
Does LevelUp Offer Sports Betting?
Which Payment Methods Are Supported at LevelUp?
What Games Can I Play at LevelUp?
How Do I Withdraw Winnings at LevelUp, and How Long Does It Take?
Does LevelUp Have Good Customer Support?
What Is the LevelUp Welcome Bonus?
What Bonus Offers and Promotions Does LevelUp Have?
Lead streamer and expert on online casinos.
Natvig has been in the industry since 2019. He started streaming on Twitch and has later expanded Kingbonus into Instagram, Youtube and Kick.