HeroSpin launched in 2024 as a platform combining both casino and sports betting. The site is designed for fast navigation with a clear top menu and easy shortcuts to promotions, game categories, and payment options.
The casino welcome package is spread over four deposits, totaling 250% up to €3,000 plus 350 free spins in a no-sticky format. For sports, there is a separate betting welcome bonus of 100% up to €200. In addition, you’ll find regular casino offers such as weekly free spins, weekend reloads, odds boosts, accumulator boosts, and a points-based bonus shop.
In this review, we cover the casino welcome package with its four deposit bonuses + free spins, along with the betting welcome bonus, ongoing promotions, payments, game selection, and customer support.
| 🎁 Casino welcome package | 250% up to €3,000 |
| ♻️ Bonus structure | No-sticky |
| 🔑 Wagering requirement (casino bonus) | 35x (d+b) |
| 🎰 Free spins | 200 |
| ⚽️ Sports welcome bonus | 100% up to €200 |
| ♻️ Bonus type | Match bonus |
| 🔑 Wagering requirement (sports bonus) | 5x (d+b) |
| 🎲 Number of games | 12,500+ |
| 💳 Deposit methods | Mastercard, Paysafecard, Skrill, Neteller, MiFinity, crypto |
| 🏧 Withdrawal methods | Bank transfer, MiFinity, crypto |
| 💲 Currency | EUR |
| 📝 License | Anjouan Gaming License Authority |
HeroSpin offers a welcome package spread across four deposits. The total value is 250% up to €3,000 and 350 free spins. The package follows a no-sticky principle: you play with your own money first. If the deposit balance reaches zero, the bonus portion activates and the wagering requirement begins. Winnings taken before activation can be withdrawn without wagering.
The package is divided into four steps, allowing you to plan deposits over time. Each part is activated with its own deposit in sequence. Free spins are released in daily batches (often 20 per day), and unused batches may expire at midnight.
The betting bonus is separate from the casino offer and applies to the first deposit on sports. It follows the same no-sticky principle: you play with your own money first, then the bonus activates.
Singles and accumulators count if each selection has odds ≥1.80. System bets can also qualify if each selection meets the requirement. Void/push bets do not count toward wagering. Cashouts adjust the requirement based on the payout amount. Check the campaign page for any league restrictions or excluded markets.
Before activating any part of the welcome package, read the campaign page and general terms. The points below were verified in our test of HeroSpin and apply to each of the four deposit bonuses with their associated free spins.
For deposit bonuses, the combined sum of deposit and bonus must be wagered 35 times once the bonus portion is active. Winnings from free spins must be wagered 40 times. Each bonus part has a 10-day deadline, and unused spins as well as unfinished wagering are removed when the deadline expires.
The system is no-sticky: you play with your own funds first, and any winnings earned before the bonus activates can be withdrawn without wagering. Once the balance switches to bonus funds, the requirement starts automatically. Games that do not contribute or have a reduced contribution are listed in the terms, and playing excluded titles may result in the bonus being voided.
While bonus funds are in use, the maximum allowed bet is €5 per spin or game round. Bonus buys, gamble/double features, and other functions that increase the stake are included in this limit. Breaching the limit may lead to the bonus being removed along with winnings from the bonus balance.
The welcome package has no win cap once the wagering requirement is completed. If you withdraw before completing the requirement, the bonus and any winnings from bonus funds are removed. Withdrawal limits may apply to no-deposit promotions, but not to this package.
Beyond the welcome package, HeroSpin runs regular weekly promotions. These include various casino bonuses such as free spins linked to a minimum deposit, a weekend reload with both bonus money and spins, tiered cashback for slots, live casino and sports betting, as well as a points system where activity can be exchanged for products in a bonus shop.
In addition, there are missions that award extra points when you complete specific tasks.
This promotion is activated with a deposit made between Monday and Thursday. If you deposit €20 or more within this window, 50 free spins are credited to your account. The selected game is determined by HeroSpin and may change from week to week. The offer can be claimed once per week per account. Spins are credited in full after the deposit is confirmed and appear in the bonus tab of your profile.
Winnings from the weekly spins must be wagered 40 times, and the requirement must be completed within 10 days of crediting. Once completed, the bonus balance is converted into withdrawable funds.
The spins themselves have a predefined stake, but once winnings are credited as bonus funds, the €5 per game round limit applies until wagering is completed.
There is no special win cap on this promotion once the wagering requirement is met. If you withdraw before completing the requirement, the bonus balance and winnings from it will be removed.
With the weekend bonus, valid from Friday to Sunday, you can make a deposit and receive a 50% reload bonus up to €700. If you deposit at least €50, you’ll also receive 50 free spins credited to your account. The weekend offer can be used once per weekend and only applies to deposits made during the specified period. Spins appear in the same bonus tab as other promotions.
Bonus money from the reload must be wagered 35 times based on the combined sum of deposit and bonus. Winnings from the weekend spins must be wagered 40 times. Both parts have a 10-day deadline.
While the reload bonus or free spin winnings are active as bonus funds, the maximum allowed bet is €5 per round. Bonus buys and gamble/double features count toward this limit.
The weekend bonus has no separate win cap once all requirements are completed. Attempting to withdraw before completing wagering will remove the bonus and any winnings generated from it.
Cashback is tied to VIP level and calculated from net slot losses in a week. Level 3 grants 5% capped at €1,000, level 4 grants 10% capped at €2,000, and level 5 grants 15% capped at €3,000. The amount is usually credited after the end of the week and appears as a separate item in the bonus overview. Level requirements are met through activity, and status is checked before crediting.
Cashback is credited as bonus funds with a simple 1x requirement. Once completed, the amount can be withdrawn without further conditions.
Until the 1x wagering is completed, the €5 per round limit applies. Once the requirement is met, the bet limit no longer applies to this bonus.
Cashback is limited by the VIP level caps specified for levels 3–5. After the 1x requirement is completed, no additional win cap applies to the credited amount.
Activity on HeroSpin is converted into loyalty points that can be exchanged for products in the bonus shop. The shop displays the options available for your account, such as free spins on selected titles, fixed-amount bonus money, free bets for sports, and bonus crabs. Each product shows its price in points and specific rules. You decide when to redeem points, and the rewards are credited directly to your account.
The wagering requirement depends on the product you choose. Free spins from the shop follow the same rules as other spin promotions and generally must be wagered 40 times within 10 days. Bonus money and free bets redeemed from the shop display their own terms at the moment you click “Redeem,” and these must be completed before withdrawal.
Missions are small tasks linked to specific actions, such as playing a certain number of rounds on a named slot or placing a bet with a required number of selections. Completing them gives extra points, which are added to your balance in real time or at the end of the period, depending on the mission. Missions do not affect your balance directly until the points are redeemed in the shop.
HeroSpin uses a five-level system. All new accounts start at level 1, and upgrades happen over time based on activity in line with the points and wagering rules described in the VIP section. Your VIP status is displayed in your profile and updates automatically once thresholds are reached.
| VIP level | Daily turnover | Monthly turnover | Cashback on slots | Cashback on Live/Sports |
|---|---|---|---|---|
| 1 | €500 | €7,000 | — | Yes |
| 2 | €500 | €10,000 | — | Yes |
| 3 | €800 | €12,000 | 5% up to €1,000 | Yes |
| 4 | €1,000 | €15,000 | 10% up to €2,000 | Yes |
| 5 | €15,000 | €20,000 | 15% up to €3,000 | Yes |
Progress in the VIP program is calculated on a rolling basis. If activity falls below the requirements during the defined period, your level can be adjusted downward. Live cashback and sports cashback, however, are available at all levels without specific level requirements.
Increased withdrawal limits apply once the new level is registered on your account. Payouts may also be processed faster at higher levels, but all withdrawals must still go through KYC verification and follow the rules of the chosen payment method.
HeroSpin supports a wide range of payment methods, including cards (Mastercard), e-wallets (MiFinity, Skrill, Neteller), prepaid vouchers (Paysafecard), and cryptocurrencies (USDT, BTC, ETH, LTC, XRP, USDC, BCH, DOGE, ADA). All limits below are approximate ranges; the cashier always shows the exact amounts.
HeroSpin supports multiple coins. Always double-check the network, address, and tag/memo (if required). Start with a small test amount when using a new wallet.
HeroSpin went live in 2024, originally launched under Liernin Enterprises LTD with a Curaçao license. After launch, operations were transferred to NovaForge Ltd., and the platform received a new approval and active license from the Anjouan Gaming License Authority. Today, the operator is NovaForge Ltd. with license reference ALSI-152406028-FI2, valid from 14.06.2024 to 13.06.2026. Since then, the game catalog has expanded to well over 10,000 casino titles in addition to sports betting. The casino welcome package is more extensive than many of the other sites managed by NovaForge, both in total bonus size and structure.
At HeroSpin, the main menu is neatly organized, with each format in its own tab for different types of casino games. Top, New, Popular, Exclusive, Bonus Buy, Megaways, Live Games, Instant Games, Table Games, and Slots are all grouped on the front page, while separate sections for jackpots, live tables, and sports are found in the left-hand menu. You can narrow down the catalog by filtering by category or provider, and the search function quickly brings up titles when you know what you’re looking for. The structure makes it easy to switch between slots, live games, and sports without losing track.
HeroSpin sources its casino games from a wide range of game providers, including well-known names like Play’n GO, Playtech, Slotmill, Pragmatic Play, NetEnt, Nolimit City, Thunderkick, ELK Studios, Relax Gaming, Shady Lady, and Big Time Gaming. The portfolio covers modern mechanics such as Bonus Buy, Megaways, Hold and Win, cluster pays, and various multiplier features. For 2025, this meets the standard expectations for functionality and variety in the gaming experience.
The live casino is accessed from the left-hand menu and brings together live dealer games from Evolution, Pragmatic Play Live, Playtech Live, Ezugi, and OnAir. You can jump directly into roulette, blackjack, baccarat, and dice games, or choose from game shows and poker. Each table displays available seats, round time, and min–max stakes in the header. For smoother play, you can mute background audio and keep only the host’s voice if needed. To compare tables, use the provider filter to view the same game type across different studios.
Promotions for the live section change throughout the year, but weekly cashback on net losses appears regularly and is usually credited after the week has ended.
HeroSpin features a dedicated sportsbook with clear sections for pre-match odds, live betting, virtual sports, and esports. You can filter by league, date, and market type, while the search function quickly finds matches when you know what you’re looking for. The live page updates odds continuously during events, and both cashout and bet builder are available whenever they are enabled for the selected market.
The promotions page shows all sports offers, with an option to filter out casino campaigns. The welcome bonus is no-sticky: 100% up to €200 on your first deposit. Wagering is 5× deposit + bonus at minimum odds of 1.50. Singles and accumulators qualify if rules are met; exclusions are listed on the bonus page. Complete wagering within the deadline to cash out. Ongoing offers include weekly deposit bonuses, weekend campaigns, odds boosts, accumulator boosts, early payout, and same-game bet builder. Free bets may also be available via campaigns or the bonus shop. Always check odds, stake limits, wagering rules, and deadlines for real value.
Withdrawals are faster once your account is verified. You’ll need valid ID, a recent proof of address, and documentation for the payment methods used. After verification, you can submit a request in the cashier. By default, withdrawals are sent back to the same method used for deposits. If a method doesn’t support payouts, an alternative will appear in the cashier. Fiat deposits are usually paid back in fiat, while crypto is returned in crypto.
In the withdrawal panel, you’ll see the methods available for your account. Revolut via bank transfer works like a standard bank payout to your Revolut IBAN. Skrill and MiFinity transfer directly to your e-wallet. Cards may allow refunds if supported by the issuer; otherwise, payouts are redirected to bank or reserve accounts. For crypto, both the network and address must be correct before confirmation. Limits, fees, and processing times vary per method, and processing only begins after KYC is completed. If you have an active bonus, withdrawal may be restricted until requirements are met.
Practical tips: Make sure the payment account name matches your HeroSpin account. Use the correct reference field where required. For crypto, it’s wise to test with a small amount the first time and save the transaction ID for tracking.
Your VIP level determines how much you can withdraw per day and per month. The table below shows the limits. Note that some payment methods may have lower per-transaction limits. Larger withdrawals may also require extra verification.
| VIP level | Per day | Per month |
|---|---|---|
| 1 | €1,500 | €7,000 |
| 2 | €2,500 | €10,000 |
| 3 | €3,800 | €12,000 |
| 4 | €10,000 | €15,000 |
| 5 | €15,000 | €20,000 |
If you have bonus funds in your balance, special restrictions apply until the wagering requirement is completed. The max bet per round and contribution from different game types can affect when withdrawals become available. It’s a good idea to read the terms in the cashier before submitting a request, and to contact customer support if you want to review documentation requirements for higher levels.
We tested HeroSpin’s support three times on a regular weekday: late morning, early evening, and after midnight. Two inquiries were made via chat, one by email.
The communication was straightforward. Agents answered without pasting long irrelevant text blocks, and follow-up questions were handled in the same chat without requiring a new case.
HeroSpin provides links to international support services: BeGambleAware, GamCare, and Gambling Therapy. Local resources are not listed in the menu we found.
As for responsible gaming tools you can manage directly from your account, the list was limited in our test:
For a break or permanent closure, you must contact support. Processing can take up to 24 hours. If you continue playing during this period, activity is considered voluntary. We recommend stopping play once you decide to close your account and requesting written confirmation from support once the closure is complete.
Our review of HeroSpin is based on the same methodology we use for all online casinos. We log in from a local IP, register an account with real details, and use payment methods relevant for players, including Revolut, MiFinity, and cards. We tested the welcome bonus, deposits, withdrawals, gameplay, and customer support in practice. Under each point, we explain what we found, how we tested it, and why it matters.
We registered with a valid email and standard details. The process took under three minutes, and verification was only required at withdrawal. We submitted ID and proof of address, both approved within 24 hours. Since most issues happen during KYC, we checked this carefully. The routine was consistent and in line with industry standards.
We tested the welcome package by making a minimum deposit and activating the bonus in the cashier. The structure was no-sticky, and we reviewed the terms in detail. We confirmed max bet per round and contribution from different game types by playing both slots and live tables. We analyze this closely since hidden conditions often make bonuses unusable.
We deposited via Revolut bank transfer, MiFinity, and card—each worked without rejection. Withdrawals were tested in both fiat and crypto. Revolut arrived after two banking days, MiFinity the same day, and a USDT payout was visible on-chain within minutes. We always check processing times, limits, and whether active bonuses block withdrawals. HeroSpin performed as expected, though fiat payouts could be faster.
We searched for popular slots like Sugar Rush 1000 and Troll Hunters 2, tested the jackpot section with daily drops, and tried roulette and blackjack in both RNG and live formats. HeroSpin hosts over 10,000 titles with coverage from studios like Pragmatic Play, NetEnt, Play’n GO, and Nolimit City. Our method involves testing both new and established games to confirm library depth. The result: HeroSpin offers a complete mix of slots, table games, live, and sports betting.
We contacted live chat in the evening and received a response within five minutes. The agent replied in English, understood our questions, and provided clear answers. We also tested email support, which replied in about six hours. We rate support on speed, language, accuracy, and capacity. HeroSpin had staff available and delivered solid responses.
We checked which tools actually worked. Deposit limits, loss limits, and break options were available in the profile. We activated a short break and were immediately blocked from logging in. We test this because responsible tools are essential for compliance and user protection. HeroSpin met the basic expectations here.
The overall impression is strong in terms of content and speed. HeroSpin delivers a large game library, an efficient lobby, and clear bonus paths for both casino and sports. The no-sticky welcome package provides predictable risk, while the sportsbook includes live updates, bet builder, and odds boosts where supported. Payments cover cards, e-wallets, Revolut withdrawals, and multiple crypto options, with MiFinity and crypto payouts processed quickly in our test.
There are some weaknesses: fiat withdrawals could be faster, Neteller payouts were not active, and self-service responsible gaming tools were limited, leaving more responsibility to support. We hope HeroSpin prioritizes shorter processing times for bank transfers and adds self-service limits, breaks, and self-exclusion directly in the profile. That would make the platform feel more complete for everyday use.
Pros
Cons
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